October 2023 by Will Coolley
I have been very satisfied with Ferrellgas for many years. However, a tree fell on the LP tank during a storm on June 29, 2023. I could not smell any gas leaks, but I shut the tank valve off just as a precaution. I have called the number on the website and talked to very nice service people about seven times requesting Ferrellgas to come, check for leaks and start the pilot light. I have not called the emergency number. The representatives that I talked to said it was not necessary. It is October 5, 2023 and I have not heard from anyone at Ferrellgas. They have still not come to check for leaks, straighten the tank or restart the pilot light. I am very disappointed.
