Kroger is a grocery store offering thousands of quality food and household products, including fresh produce, meats, seafood, dairy, home goods, and pharmaceutical needs. It is described as a one-stop shop for savings with weekly sales, coupons, and fuel point bonuses. Many reviews highlight the friendly, helpful, and fantastic staff and cashiers who treat customers like family and are quick to help. The store is noted as being very clean. The bakery items are delicious, and the store brands are good quality, with some preferring them over name brands. The deli is also mentioned positively. However, some note that during bagging, items are occasionally missing, and it can subsequently be hard to reach someone by phone. Stock is generally reliable, with out-of-stock items usually returning within a day. Overall, it is a great grocery store and a favorite place to shop, where customers feel they get more for their money, and it comes highly recommended.
This is my home store, and I absolutely love it. All of the employees are friendly, the store is always well stocked, and clean. I love the new gas station as well.
March 2025
Great place for grocery shopping and always friendly employees
September 2024
I just moved here from San Diego, CA and I shop at Ralph. I wanted to let you know I shop at 7:00am in the mornings and I have never meet a crew that you have so early that treat me like family I think they are the best friends I have in West Frankfort. They go out of there way for me.