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December 2023 by sfo2 ord
The postmaster Rudy is very inconsiderate. He has no customer service skills and makes up rules for “his” post office. The front desk people are very nice but they have to follow Rudy - aka Dictator of the post office rules. Unfortunately I have to deal this guy. I run a business - I’m not going anywhere. One would think he would be nice to his customers that come in on the daily. Especially when my needs do not require any time or brain power. Rudy is in the wrong job.
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September 2023 by Stephanie Pilat
Never had an issue, always fast and friendly service.
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March 2023 by DsD DANIEL
The guy with problem on the left eye who works inside this usps is the worst customer service i ever experienced in my whole 40 year life rudeness and empathy 0 not even care to help you or anything if i can give him 0 i wold give him -5
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January 2023 by VQCA Management
Line of people waiting outside the locked door at 5:55pm ... even though their posted hours are until 6:00pm. I was just there to check my post office box. Employees were inside walking around. If they are going to lock their doors early, they should not post the hours to be until 6:00pm.Too bad I can't leave my job early to accommodate their lazy employees locking up and leaving their jobs early.
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September 2022 by Tommy Jones
Dylan is my guy. He takes good care of his guests.
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August 2022 by Kasia Drobek
Found my daughter’s university diploma on the grass, soaking wet. Was there since Saturday (today’s Monday). Picked up my Mail Saturday evening, didn’t look around the bushes for additional mail. Who would. Found it today and went to the Post Office to ask why wasn’t the envelope left by the door. Instead of an explanation, I was thrown a printed paper at me and yelled at (really!) by a man named Joey (supervisor) that he’s NOT going to help me.After that very nice lady showed up hearing him yell and politely apologize.Unfortunately, the diploma is ruined and someone is going to have to pay for a new one. I am also going to complain to USPS Inspector General.
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April 2022 by TJB
Always 1 guy working and he looks like he doesn't want to help anyone
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April 2022 by Rachel
I haven’t been receiving my important letters for about 2 weeks now. I’ve notified the post office & Sue said she is working with the carrier. Obviously not as my important documents are continuing to not show up. Makes me think the mail man is pocketing my mail. I will be escalating this to the inspector general.WHERE ARE THE LETTERS FROM MY BANK AND CREDIT CARD COMPANIES?
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April 2022 by Zane Kelly
I haven’t been receiving mail at my new address and sue called me back within an hour of me leaving probably more than one frantic message. It was awesome to get a real person calling back to help that quick. Five stars
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March 2022 by Ryan Kaufman
Line of people waiting outside the locked door at 5:55pm ... even though their posted hours are until 6:00pm. I was just there to check my post office box. Employees were inside walking around. If they are going to lock their doors early, they should not post the hours to be until 6:00pm.Too bad I can't leave my job early to accommodate their lazy employees locking up and leaving their jobs early.
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October 2021 by Shenelle
Do they ever answer their phone? Multiple calls made at different times and still no one picked up the phone to tend to their customer during opening hours. Unacceptable.
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June 2021 by Yasmine Gist
There is a worker named Angela that is extremely unprofessional. I needed to return a dress but I needed to buy a box and she was not helpful at all. She started at me with a blank face and proceeded to tell me to get back in line and would not help me.
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December 2020 by Nemi C.
I put my mail on hold for a week and now I can not get my mail the one what was on hold and any new mail . They do not pick up the phone ether.Horrible post office !!!!
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October 2020 by Michael Grabek
Went to post office Monday, wanted notarized documents to arrive by Wednesday in Florida. Was told If I got express shipping they would be there in 1-3 days. It is Friday and I still have yet to receive my documents. My Mother went to the post office to find out what the problem was. She spoke to Lisa Anderson, she said they had been transferred to Elk Grove post office and couldn't do anything about it. She was unwilling to do any further follow up of what happened to the documents or when we could expect them to arrive. When I asked if she could find out anything from the Elk Grove post office she said no. Absolutely no help at all.
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January 2020 by Anne Riemann
Always very nice, helpful, and efficient when I go in