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February 2024 by MichaelAngelo Garcia
I had the pleasure of being helped by Raquel. She was amazing ,great and very polite as she helped me with my phone issue I talked about how I wanted to update my phone because I'm due for an update and she showed me a good few choices and think I'm going to get a Google pixel because of herThanks Raquel
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February 2024 by sandi stone
Great customer service!
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February 2024 by Hadilene Velazquez
Worst customer service I have ever had with t mobile the manager Alejandro didn’t even make eye contact with us, we asked simple questions looked very uninterested and rude please don’t go to this location!
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February 2024 by Jeff Buffington
Waited in the store for over an hour while the associates were helping other people. An associate finally was free to help me when a Spanish speaking couple walked in.....he literally walked past me and began talking to them. I falsely assumed he was telling them he would be with them after helping me. I literally had to call customer service to get help. Will not be back. Might change service altogether.
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December 2023 by Dino Spaz
Great service!! I had a little mix up at first and went back to get it resolved and they were beyond helpful ????
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October 2023 by KnickS
I have 30+ lines on a business account. I was told they couldn't activate my new iPad because it was a Sprint Legacy account, even though T-Mobile has done this for me multiple times (T-Mobile purchased Sprint a while ago at this point).I had to call customer service, they helped me with ease and told me that the associate (who I will not name because I'm not sure what they were directed to do/say) should have assisted me.
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July 2023 by Emilio V.
Great place great people also. Get T-Mobile service.
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November 2022 by henry garrison
We had excellent service there! Eric was professional, and had all the info to make our move from ATT, to T mobile! So glad we went there
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November 2022 by Araceli Ibarra
Manny was great helping me out with my phone difficult situation. Great store and great service!!!
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September 2022 by Ramón de la Cruz
Nice and trend devices. Good service!
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April 2022 by Pooja Nanjannavar
I bought a new iPhone from here and they didn’t activate my SIM card so now I have to spend extra time getting it done. What is that $30 activation fee for if they don’t activate it?
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March 2022 by Mimi Moy
Excellent T-Mobile Service Provider "Judith B" helped me when I experienced a bad moment on my phone and nothing was working Correctly but she figured it out,... Plus worked super hard to address all other Customers waiting for her help. Good location of storefront & good staff to help !
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March 2022 by Bruce Morris
3.2 stars average is bunk. This crew always takes care of their customer. TMobil is a fantastic company that gives the customer what it needs and doesn't oversell what they think the customer wants. No nonsense. Is there any other way?
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February 2022 by Dianna R.
Retail associate manager Alejandro S. was simply rude. If you can't assist a customer that's perfectly fine, but the way you speak to them is another story. He was simply no help, no willingness, with attitude. One of those employees that makes you not want to go back to that location. Beware of this gentleman. If you get him, request someone else.
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February 2022 by Gabriel Ramirez
Surprised of the service we received from the now T-mobile store in C'ville. Raquel was the greatest at assisting my family ? with our new phones and changes to the new server...