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“Shout out to Shion (sp?) At FRG post office. This morning she appeared to be a one-man-show and totally handled it like a champ. A very unpleasant patron was in front of me and giving her a hard time. She kept her cool and was professional. Hard to work with the public but she does great!”
“As a small business, we rely heavily on reliable and efficient shipping services to ensure our customers receive their orders promptly. USPS has consistently exceeded our expectations in this regard. The timely deliveries, courteous service, and affordable rates have made a significant positive impact on our operations.
We particularly appreciate the user-friendly tracking system that keeps both us and our customers informed every step of the way. The ease of scheduling pickups and the helpfulness of the postal workers in our area (Huntley IL) have made USPS our preferred shipping partner.
Thank you for helping us deliver smiles to our customers. Keep up the excellent work!”
“This is probably the best USPS location I have ever used. I am an online seller, ever since I start shipping from this branch, complaint about missing packages and delays had been reduced by a lot. The staffs are organized and helpful. It’s a small place and it gets busy but they do they best they can.”
“I love this post office and the folks who work here. I live in St Charles and go out of my way to come here; the St Charles post office is horrendous, they close during the afternoon when they want, they are rude and take forever even when dropping a simple package. Porsche and Brian are always friendly and helpful every time I come in to drop off items-which I do weekly.”
“Felicia saved my life today by being so helpful. I had a notification in my yahoo that my package had arrived and was being sent back to sender so I went to post office and she helped me track and recover the package thankfully!! So grateful for your assistance today.”
8:30AM - 12:30PM 1:30 - 4:30PM
57 Railroad St, Gilberts
Post Offices
“I started going here last summer when my wife and I moved into our new apartment. Wow! Just wow! Angela is not only a terrific postal lady, she is a wonderful person. She is a glass half full person EVERY time I pop in. She helps me find great stamps to use with my students and always compliments me on how I address and stamp my mail! She just makes you feel good about your experience there and you leave with smile on your face ready to face the rest of your day!”
“I went there yesterday to get my electronic fingerprints taken, the lady who helped me was very helpful, I am sure I am misspelling her name, Dyonne, she is a tall lady with blond hair. Thank You to her for her amazing service.I had gone to Elgin USPS and they didn't want to do the fingerprints, because according to the lady at the counter, they were trained a very very long time ago and the machine "was not working."”
8:30AM - 6PM
202 S Randall Rd Unit B, Elgin
Post Offices
“The employees here are wonderful, hard working people. The customers leaving 1 star reviews are most likely the same customers I see in line giving the employees attitude and being outright less than humanly decent towards them. The workers here certainly don’t get paid enough to deal with the BS they deal with on a regular basis. I regularly ship items having my own online pop up shop, and I have never had an unpleasant experience (I’m there probably twice a week). There is always self service if the line is longer than expected and its always super clean and professionally run! 10/10 experience always.”
“I've been going to this post office for 2 years and never had an issue with anyone that works there, or with my mail delivery. There's another review that says they got to the post of 2 minutes before closing, and the door was already locked. Well, maybe don't go anywhere 2 minutes before closing?There are several distinct personalities working there, like anywhere else. They were always polite and helpful to me, and everyone else I saw them interact with. In truth, they were more polite, patient, and tolerant than I would be. I could never deal with some of the people I've seen walk in there.To be honest, it's the other customers that annoy me. You know the type. They don't bother to finish wrapping up their packages at home BEFORE they go to the post office, and you have to stand there and wait for them to do things they should have done earlier. Also, I am a firm believer in the fact that there ARE stupid questions!In summary, I think this post office is good. At least, that has been my experience.”
“The USPS office in Elgin provides reliable and efficient postal services to the community. The staff is friendly and helpful, ensuring that mail and packages are handled with care. The office is well-organized and clean, making it easy for customers to access services such as mailing, shipping, and purchasing postal supplies. It's a vital facility that meets the mailing needs of Elgin residents and businesses effectively.”
8:30AM - 5:30PM
801 W Algonquin Rd, Algonquin
Post Offices
“Great and efficient post office short staffed but mighty team very knowledgeable about services and products. FYI if you guys hate this office so much GO TO ANOTHER OFFICE FOR SERVICE A HOLES”
8:30AM - 6PM
2670 W Lake St, Hanover Park
Post Offices
8:30AM - 1:30PM 2:30 - 4:30PM
1420 E Algonquin Rd, Algonquin
Post Offices
“Linda is always helpful with answering questions I have about shipping. She speaks with knowledge and makes it simple to understand my needs when shipping. She always says hi and greets you with a smile. I come to this location daily and never have I felt uncomfortable stepping into this location as I have in others. I just want to thank her for all the hard work she puts in day in and day out. Definitely a gem at this location.”
8:30AM - 6PM
115 E Irving Park Rd, Streamwood
Post Offices
“Not really sure of all the bad reviews. Never had a bad experience here. Today was the best. Made an appointment for by kids to get passports, or so I thought I did, the man that helped us was like, not a problem I'll do it. He told me where I forgot to hit confirm. He was so nice. Even the ladies working here seemed super nice and friendly. We were in and out in about 15 minutes. Thank you Streamwood post office for making my kids first post office visit exceptional!”
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“I haven’t been receiving mail at my new address and sue called me back within an hour of me leaving probably more than one frantic message. It was awesome to get a real person calling back to help that quick. Five stars”