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November 2023 by Power of Youth
Very knowledgeable staff members. Gave me good recommendations
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June 2023 by McKenzie Sobiesk
Dani was AMAZING! I was in such a rush shopping for my cousins bachelorette party and helped me pick out the perfect set with the cutest card!
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June 2023 by Morgan
The ginger, I don’t know her name, was very rude and talked back with snappy comments. Will never be returning. Rude customer service.
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May 2023 by Samantha mejia
Been here a couple times... love seeing what new products they have. Dani is always such a great help when I come in. I get a bit nervous and feel weird about shopping for certain things but some how Dani makes me laugh and just makes me feel comfortable. I appreciate service like this. ?
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May 2023 by Bradley Spatz (Brad)
Felt very uncomfortable with staff being so pushy and not knowing what they are talking about. Dani lied about the products multiple times.
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February 2023 by Michelle M.
I decided to stop in last night to see what toys were available. I was hoping someone would come help me and explain a few things. Dani did, and was so nice. But when I said what I needed they just grabbed the two most expensive things on the floor and didn't ask anything of a price range. I took her up on her offers of what she recommended because I assumed she knew what she was talking about. There wasn't price tags on these items either. I though eh who cares it can't be that much. FIVE HUNDRED DOLLARS. I said that is WAY out of my price range. I reminded them I was new to it all and wanted to start small. They didn't like that at all and you could tell she wasn't happy with me and it made me so uncomfortable. When I asked about cheaper options Dani would say things like "that flicks your .... Weird" or "if you buy this one that's cheaper you can't be upset you get what you pay for" like there isn't perfectly fine toys on Amazon but I felt like I might get a better experience in person. That was wrong. I felt so pressured into everything I still ended up paying 200$ for literally two toys. And not even one I really wanted. Then I get home and notice a toy cleaner I didn't agree to buying in my bag for 30$. I'm beyond pissed. Don't go in here period but especially don't go in and let people sell to you.
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July 2022 by Lain D.
paulina is very helpful and genuine, and i didnt feel like she was trying to upsell me at all. although she did mention an item slightly above my price range, she explained why it was probably a better choice (medical grade materials, will last longer, etc)... also, i came in about 10 minutes before closing (my fault haha) and didnt feel rushed at all. i confided in paulina about my "bedroom issues" and she recommended things i try, so i really appreciate her for that! thanks so much!
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May 2022 by Jes
staff is so wonderful and professional, made me feel welcome and they knew their products and helped me with my specific needs! awesome service and a very cool selection of items!
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March 2022 by Ximena C
Products are very cheaply made. Dani is also extremely pushy, does not let you shop in peace, and lies about the products. Told me pasties were reusable when they are not and shared too many personal stories that were irrelevant. Wouldn’t come to this location again.
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November 2021 by Lali Esuli
Itzel is a sweet heart she helped me learn the variety in products! My main language is spanish and she helped me choose the right vibrator and educated me in diferent types of lube.
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November 2021 by Shelbi
I absolutely loved Paulina I went in there really unsure of what I wanted or what I wanted to get but Paulina walked right up to me and greeted me warmly, she asked what I was looking for or what I was interested in and I had no idea how to really answer. I was in the clothing section and just looking at options and she that she would help me look at things that she thinks I would look good on me and left them on a rack for me so there was no pressure into getting anything or even checking it out if I didn't want too. I got a couple AMAZING outfits thanks to her and then we went to the toy section and she was so well versed in every toy I was thinking about getting and as a beginner in toys she really educated me and made sure I had all the supplies I needed. She made me feel so comfortable and relaxed and by the end of it I felt super confident with what I got! PLEASE promote that girl or give her a raise I wouldn't have nearly bought half of what I bought if it wasn't for Paulina.
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October 2021 by James Hohenstein
Rude staff.
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August 2021 by Cold Storm
Went in with my Husband to check out some new toys, Jen was very friendly and kind from the get go, I felt like I was shopping with a friend who was more knowledgeable. I've never been more comfortable freely speaking out what I expect in the products I buy and questions that I have with more awkward products than the usual consumer may want. Anyone looking to purchase anything from Lovers Lane I HIGHLY recommend Jen!And in case anyone is worried about covid, they sanitize between customers, temp check, and ensure customers use hand sanitizer before touching products all in all a responsible store considering our circumstances.
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July 2021 by reberh2
The couple of times I have been to this location have been nothing but great. Jen helped me out on a recent trip, she was extremely helpful, professional and made great recommendations. Made me feel very comfortable and answered questions that I didn't even know I had. Easily one of the best shopping experiences I have ever had, highly recommend.
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February 2021 by Taylor C.
Rude staff. The manager helped me find a Valentine's Day outfit, picked out the size for me which I didn't realize was a small bc I would have went with a medium. She never once told me I wouldn't be able to return if it didn't fit. No one told me about the return policy. So of course when it didn't fit and I brought it back to return, the staff not only wouldn't return but also was super rude on top of it! I will NEVER be back! And I will tell my friends not to go as well. Cheap quality too! The box I purchased had a rip in it. Which I find strange since they don't take returns!! Hmm