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March 2024 by Gordon Thompson
Quick and easy service with good people. Phoenix was a big help, Will definitely be back.
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February 2024 by Dnixn Znkn
Service was fire
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February 2024 by Jonathan Mavros
Great and fast service
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February 2024 by Beth Cedillo
I've been wanting to express and i want you to know that I think your team at Jiffy Lube especially in Dundee, Illinois is amazing! They have always been very respectful to me. More importantly they show me that they take their job seriously and provide me with the help and service that I need for my car. I admit im not very knowledgeable about ther working processes of car engines. The Jiffy Lube team always explains things in a way that I would understand as well as watching out for things that they may not be necessarily accountable for. One example is the team worker found that the wires have been chewed on perhaps by mice as I did live in a very wooded area for an amount of time. This individual let me know of a simple and affordable solution as well as stating how he would help me install it when I purchased the solution for it on Amazon. There are other times where I had small emergencies with a different vehicle at a different Jiffy Lube and they worked over the phone communicating information. Im sure all of this is done while serving three or four other customers at the same time. While ive been there I notice that different vehicles are being serviced with different situations with individuals that do not always speak English. Im amazed how they answer all sorts of questions and trouble shoot different problems every half hour or so during their work day. I thought my job was hard. I have a whole new respect for individuals that are changing the oil. It will probably always be Jiffy Lube hopefully the one in Dundee that I will continue to go to. If your the manager reading this please give your employees praise for how I the customer see how they work together as a team and im very grateful for how they respectfully treated me. I needed their help that day. They were great!!
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February 2024 by Tanisha Johnson
I have been coming to jiffy lube for about 4 years and this time around the service was super poor and not friendlyI will not return!!
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January 2024 by Shaun Williams
Great advice about my car, I was pleased with the level of service and felt that techs were helpful and honest.
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January 2024 by Leland White
Fast efficient work the employees are likeable and relatable...they make it not just me taking in my vehicle to the shop but taking interest in the customer. Technician was helpful and offered solutions to the greater problem not just the now problem and they always have fair prices and good coupons. I will be returning.
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January 2024 by Eddie AlSalhani
Finally I found the right Mechanic I can rely on!So happy with the service, Alex and Ragel know what they are doing I appreciate the hard work and the help. Best of Luck Eddie Al-Salhani
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January 2024 by christopher arkadie
Looking forward to my next visit.
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December 2023 by Kallie Welsh
Guys were great, fast and anytime I needed addition questions they were prompt and gave me wait times. I'll be back!
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December 2023 by Tony Mack
CSA was particularly helpful. He walked me through the recommendations and made sure I had all the information to make an informed decision.
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December 2023 by Viv C
Never been to a Jiffy Lube so I didn’t realize I had to pull up lol. But they were all so kind since I’m just like, tell me what to do. So friendly and that is needed for someone who was confused by the simplest of tasks. I will keep coming back to this one.
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November 2023 by karin riggs
I do not live in the area and was passing through Dundee when I got a flat tire. It was 9am on a Monday morning and I didn't have the tools to fix the flat. Hoping I could simply have a place to park my car until I figured something out, I pulled into this Jiffy Lube. I spoke with the team that worked there and they offered to put on the spare & they did it at no cost to me. The three young people working there were friendly and professional. It felt like a small town service station. They went out of their way to help me out. I will certainly return to this Jiffy Lube!
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October 2023 by Owen O'Keefe
Without a doubt, the most familial feeling Jiffy Lube location there is. Brian and his teammates are knowledgeable, courteous, and efficient.Highly recommend coming to this location—be it for oil changes or bigger repairs!Service: Oil change
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October 2023 by Barbara Kottmeier
They did a great job with an oil change. Very friendly and quick service. I was impressed.