Auto Repair in West Dundee, IL

“I've been wanting to express and i want you to know that I think your team at Jiffy Lube especially in Dundee, Illinois is amazing! They have always been very respectful to me. More importantly they show me that they take their job seriously and provide me with the help and service that I need for my car. I admit im not very knowledgeable about ther working processes of car engines. The Jiffy Lube team always explains things in a way that I would understand as well as watching out for things that they may not be necessarily accountable for. One example is the team worker found that the wires have been chewed on perhaps by mice as I did live in a very wooded area for an amount of time. This individual let me know of a simple and affordable solution as well as stating how he would help me install it when I purchased the solution for it on Amazon. There are other times where I had small emergencies with a different vehicle at a different Jiffy Lube and they worked over the phone communicating information. Im sure all of this is done while serving three or four other customers at the same time. While ive been there I notice that different vehicles are being serviced with different situations with individuals that do not always speak English. Im amazed how they answer all sorts of questions and trouble shoot different problems every half hour or so during their work day. I thought my job was hard. I have a whole new respect for individuals that are changing the oil. It will probably always be Jiffy Lube hopefully the one in Dundee that I will continue to go to. If your the manager reading this please give your employees praise for how I the customer see how they work together as a team and im very grateful for how they respectfully treated me. I needed their help that day. They were great!!”

“Service was incredible late Sunday got a flat and they saved me hundreds putting on spare when vehicle didn’t have jack i can’t explain how grateful i am thankyou too erick and bob for taking me in with no hesitation”

“The guys at John’s Citgo helped us get back on the road in a pinch when we had a flat tire. They were so kind and helpful, and I would recommend them to everyone! Wonderful people!”

“Mike was really knowledgeable and helpful. Made the experience super easy! My husband loves the tires and rims that I selected and they are exactly what was on the eBay site. Looks even better on his truck! Will be doing business again with Mak’s!”