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November 2023 by Justin L. Williamson
I am very sad to see what has happened to this place. Empty shelves, unenthusiastic employees, and stale products. After coming to this store for 15 years, we probably will not be back.
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September 2023 by PloP10 :L
Ever since it changed owners the quality has gone down. I got 3 bags of candy and 2 of them were so stale my teeth hurt. Sad to see the shelves are super empty as well. Its never been this bad before.
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August 2023 by jacquelyn drygalski
Most of the shelves were empty and the cashier seemed miserable, even though she was very nice to us. They don't have any of the awesome stuff they used to have.
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July 2023 by Connor McClane
I love the place but every time I go they close early
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May 2023 by Mamma Cipher
I've been going to this shop since I was a small child and Ive loved it ever since. I started working here in December and it's been nothing but amazing. We have an entire back wall of nostalgic candy, lots of novelty candy, gummies, gourmet chocolate and more! Also if you don't see your favorite, just ask! We'll gladly help find the candy you're looking for and if we don't have it we'll surely have it the next time you're in! Thank you to all the kind regular customers who treat our store with respect and even put in orders for some of their favorites. Don't hesitate, I'd love to see you pick some of your favorites!
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May 2023 by Sophie Jars
Nostalgic.. sorta. They sell a small but efficient amount of nostalgia candy. My fiance got a couple of those candy cigarette boxes & I bought my mom some Necco. Unfortunately, the employee on duty wasn't very knowledgeable. He also double charged us & when we called him on it - His response was well you're going to have to dispute it with your credit card
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April 2023 by Thomas Schael
Lots of great throwback candy mixed in with the modern offerings. They have great chocolate creations as well.
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March 2023 by Nelson Irizarry
I had to change my positive 5 star review to a 2 star review. I’ve never seen this store consistently so empty. I asked if it was under new ownership (which it is). The prior owner seemed to keep up better with ordering and keeping things in stock. It was the 2nd time that I walked in and out without a sweet treat. That never happened before. The place is still clean and the young girl working was very nice.
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March 2023 by Betty Braun
Who doesn't like candy? This store has it all! Right on the corner of Higgins and First in lovely downtown East Dundee. ?
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January 2023 by Karen D.
Note the 5-star reviews are from years ago. The ownership must have changed hands recently because my experience was entirely different. I've stopped in this shop a couple of times in the past few months because I love their bulk chocolates. Seems like the chocolate supplier is the same as in the past because their chocolate-covered ANYTHING is fantastic & fairly priced. However, many of the bins, boxes, containers, shelves, etc of the other candies were completely empty. Several display racks were completely empty. I actually asked the young female employee if they were going out of business. I got an apathetic and irritated "no" for an answer. The place lacked the charm (and inventory) it once seemed to have. It's a shame.
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January 2023 by Jenna Spencer
This was my first time visiting, and unfortunately won’t be back. Looking online the pictures looked great. But inside they shelves were SO bare and vacant, I thought “they must be going out of business”. All the candy in the bins on the wall gave me the vibe that they were old since they were all down to crumbs. I picked up a bag of gummies from the shelf…. Hard as a rock.They also pre package the candy from the bins on the wall, and put them on display. Of course the display was empty. There are literally card board boxes on display all around the store that are completely empty. It just looks really run down and lacks the character and fun energy I’d expect a candy store to have. Overall just really disappointed.
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January 2023 by Sochee TV
Empty store. Looks like a garage sale with unpleasant customer serviceEdit: I’m a joke? Wow very unprofessional of the owner to be speaking to customers like that. Yes, I was in the store and I specifically have been asking you for weeks where the bridge mix was! Haven’t seen them in months, worst business owner ever.
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December 2022 by Emma Olsberg
Worked here as an employee. Let me just say the old owners did a wonderful job running the store and treating their employees with respect. After the transition of new ownership the store has gone down hill. When I went in to drop my key off it looked more empty than ever. Every weekend when I started my shift the racks and shelves were empty and I had to spend my entire days restocking so it looked like we actually had product available, just for customers to ask me why it looks so terrible and what happened to the business EVERY DAY. I couldn’t keep up anymore doing it alone and continuing to make excuses for the owner. The real excuse is product doesn’t get ordered period, we never got paid the right amount on our checks, I was shorted multiple times, and Bill simply doesn’t care what how his employees or customers feel. When we quit, he proceeded to ask “well why didn’t you tell me?” We did. Multiple times. He doesn’t listen or care even when it’s just us trying to help him. We write what needs to be ordered and it’s not seen in months. I hope this sheds some light on customers who are confused as to why the store is so empty. And when my ex boss comments on this talking about “you didn’t fill out your time sheet, that’s why you didn’t get paid.” Let me tell you guys, i literally wrote on the front of the folder my hours so he could SEE IT. still got shorted. This man is made of manipulation and lies.
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November 2022 by Michael Cleary
Always loved this place, but with the recent change in ownership, it has become a shadow of its former self.The inventory is very sparse. They do not have the most popular items in stock. I thought that was after Heritage Fest, but they have still not restocked.We used to stock up on Madeline's chocolates for birthdays and other occasions, but they never have them in stock. The store is very barren compared to the previous owners.I really hate to see this thing go, but the current owner seems to be very conservative on stocking the most popular items which is a bit counterproductive.Just a shame. A great store with a great history, but I think the current owner got in over their head and cannot keep up the great tradition that made this store one of the best.Read the reply from the owner: The main thing I miss are the bags of Madeline's chocolate with the holiday themes. That plus the chocolate covered gummies (yes folks, that is a thing, and they are fantastic!). I was very happy that the Madeline's Advent Calendars were in stock, that is a yearly tradition. Other than that, there were some Madeline's chocolate Turkeys for $2.22 per piece which was extreme in terms of cost.
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October 2022 by Vera I.
I was there today and the cashier said my total was $31.66 and she asked if I wanted a receipt, and I said "no thank you". Then she pressed something on her number pad, and I saw on the screen the new total was $32.40. I checked my bank statement and it was $32.40 . Make sure you guys ask for a receipt! The store was really cute though!
