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December 2020 by Hai T.
Upon moving out I saw that a tote of very expensive shoes had been submerged in water. This was a fault of thiers. My private insurance won't cover it bc the damage wasn't caused by hail or any of that. The beam above the tote was VERY rusted to the point of there being separation. All the shoes are covered in black mold and had been submerged. The tote collected all the water that fell from the faulty ceiling.Like I said, this was not due to carelessness on my end. Id been with CS for several years and had no issues. They basically said nothing they can do bc I didnt have the stores insurance. Why would I pay for something i already had?? One would expect flooding but not leaking from a roof. When I say expensive I'm talking about Versace, YSL,Michael Kors, etc. They said they'd call thier maintenance man and get back to me. But basically nothing they can do. Id rented with them for several years and up until this instance, its been good. I want to say the manager is awesome and friendly. I know she was only doing what Cube Smart says they should do and say and the situation was completely out of her hands. She does an amazing job and is very friendly. I'm not mad at her but at how CS handles these situations.
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August 2020 by Ginny Walsh Paisie
Fast, very friendly, the manager knows her stuff. Took me to the unit, offered me a lock to purchase (I declined as I have one) and then we rode her cart back to the office. Paperwork went quickly, all was clear. Affordable month price, tho I wanted to decline insurance but that is not possible (it's 60% of the rental of my tiny closet, which stinks. But I need space, doubt other storage places are different). Access was checked before I left. Very helpful.
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February 2020 by Kurt S.
First class service from a first class manager. I was trying to store some items in my unit but the door was frozen shut and covered in ice. Lola came to my rescue and dug my door free. Not only did she break up 4 inches of ice but she did it with one of the best attitudes I've ever seen from a manager. Thanks Lola!
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August 2019 by Nimoza A.
Very nice helpful and affordable. Been here for several years never had a problem! I would highly recommend this place !
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June 2019 by Alane Carrillo
The place is very clean. The staff is friendly and laid back. iI aIIbsolutely love the hours they are open to access your unit.
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January 2019 by Helene Tipa Morrison
Haven't put anything in my unit yet, but got a huge thumbs up from another resident on the quality of service received! Price is great, location is great and customer service from Karen was stellar. I feel totally comfortable with leaving my goods in this unit and taking advantage of their $10 leased truck to get them there!
