-
January 2023 by Pete Sky
Beware of the changing prices. Dropped our dog off, asked the price, and prepaid at drop off so another family member could pick the dog up without having to pay. Even left a tip before I left. Found out later they charged my family member an “extra work fee”. I was under the impression the price was set prior to, not after the dog has been groomed. Plus, the groomer didn’t trim the feet, face, or tail, so we had to do that afterwards. Won’t be going back.
-
December 2022 by Amanda Reneau
Lynette and Marissa go above and beyond to make sure our beloved family dog is well taken care of. He comes home looking and smelling wonderful. Their patience is much appreciated!
-
November 2022 by Joe Canda
BEWARE.....Take your business elsewhere. They should not be in business if they can't handle one time when a pet is challenging to trim their nails. She was rude and declined our service the next time we tried to book. This was after many successful nail trims.
-
August 2022 by Ben Duran
The Pampered pup incIs yesterday I took my little pelche for a full grooming and he loves his new summer hair cutI might bring little pelche again in next months once his hair grows back pelche loves getting groomed pelche loves being happy and Lynette told me her daughter is good dancerShe told me her daughter loves tap dancingLynette thank you showing the video to me and my mother of your daughter dance and she beautifulDancer
-
June 2022 by Juanita K.
A very nice groom on my cry baby Maltese Just as i requested. He did not seemed stressed at all, and back to me in 90 minutes. Thank you!
-
May 2022 by Maureen F.
Had our first visit at The Pampered Pup yesterday! Lynette came highly recommended from someone and I can see why!!! She is so knowledgeable and amazing with my dog!! My boy came home looking, smelling and feeling amazing!! Already booked our next visit and will only go to The Pampered Pup from now on!!!
-
April 2022 by Melissa Scanlan
I have moved several times and taken my dog to several different groomers over the years, and I've learned that some groomers will bathe the dogs then stick them in front of a box fan to dry for hours before beginning the grooming; that is just not okay to me. That's absolutely NOT the case with Pampered Pup! Lynette is a seasoned professional who truly cares for her clients (and never forgets the loyal ones!), and takes the care to be sure your pup feels safe and looks great. My family dog went to Lynette for years, so I was excited when I heard about Pampered Pup in West Chicago for my dog. I had a few specific requests and she delivered on all of them. My dog looks great, and she clearly had a nice time with Lynette since she wasn't scared as we left, which has been the case elsewhere. Their place is also super clean and spacious, which matters when you have a bunch of animals. Highly recommend!
-
April 2022 by Tom Cucinotta
I was at pampered pups with both of my dogs. When I went to pick my dogs up I was told my dogs needed training. Then when she told me my dogs were misbehaving with the blow dryer from my experience with my own personal dog he loves the hairdryer I told her she told me to come and do it myself next time! extremely rude. Will never be back!
-
February 2022 by Kent Wells
Lynette and herdaughter are fantastic!Our pup doesn't enjoy getting grooned, but they are patient and very nice to her. Always a great experience.
-
October 2021 by Karen Mollitor Brhel
The owner has a vast knowledge of dog breeds, dog behaviors, and dogs’ needs. She is truly passionate about animals and has always done excellent work on all of my dogs over the years.
-
September 2021 by Tonia Luisi Pickard
Wow! Walked in for our appointment to be told it was rejected! Rudest person ever. Would never recommend stay away!
-
June 2021 by Gail Miller
I was so excited to bring our new rescue back to Pampered Pup. We had our previous dog groomed by Lynette for 10+ years. Having lost the old gal 5 years ago.....we were welcomed with open arms when we brought in our new pup. Old friends yet always helpful, loving and professional. Lynette (the owner) is who I go to for dog obedience advice as well as overall dog health questions too. She is a one in a million and I am happy and very comfortable knowing my new 70 pound baby is in her hands!
-
June 2021 by Nell Hughes
While they do a sufficient job with grooming, they are unprofessional and rude. Half the time when you pick up your dog they are not in their business even though they recently called you to pick up your pet. My doodles are very well trained, no need for a leash while on a walk and are friendly with everyone. My older dog Tansy had never been skittish going to the groomer. Second time we went she was so nervous and kept trying to run out. For owning a business whose clients are dogs they do not seem to like pets. Always trust your dogs natural instincts.
-
June 2021 by Amit Garg
Lynette did a great job on our puppy and her knowledge and expertise is evident. You can tell she loves pets and treated ours like he was her own!
-
May 2021 by Vanessa Herone
I've been taking my dog(s) to The Pampered Pup for 20+ years and the new puppy loves the new place! The shop is adorable and I love being able to talk to the owner about any concerns I have, they are great. So quiet, stressfree I know shes In great hands.
