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August 2024 by Charles Gruner
I found a specific, used car that I wanted at Reliable Wheels. The Dealer is located about 200 miles from my home, so I first called to see that it was still available. When I got to the dealer's location the car was better looking than the on-line picture. The dealer was very accommodating and let me drive the vehicle alone. I found nothing wrong with it. My experience with the dealer was excellent. He was friendly and appeared to be truthful in answering my questions and concerns. When I brought it home, at 250 miles, mostly on the interstate, I took it to my mechanic for an oil change (there were no maintenance records available) and tire rotation. I also asked that EVERYTHING be inspected. The car had 102,000 miles on it, but everything came back as OK, in good shape! Including, all fluids were full; there was no need to add anything to it. The car is in great shape, and, from my experience, I can recommend doing business with Reliable Wheels!
Charlie Gruner,
Knoxville, IL
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June 2024 by Dominic Rampulla
Great customer service! Went above and beyond to make sure all my questions were answered and made sure there were no surprises about the car. Would highly recommend!
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June 2024 by Jay
Edit: they are now calling asking for statements and insurance information when they made me sign up with their provider in front of them and had sent them everything twice now. About a month into the loan and they are still asking for documentation. That's so very odd and very annoying as a customer very disappointed in them
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May 2024 by Day Tribble
We were treated so very well - they went above and beyond for us. We got a truly excellent deal on our Sienna, and they fixed several things that were broken for free, and did some extras on top of that! We have never had a dealer do that, it’s always been “as is,” take it or leave it. This is the third vehicle we’ve bought from them and we will definitely go back again!
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May 2024 by Diana Porter
If I could, I would give this place a big 0!!! My husband talked to someone, letting them know we were really interested in a van. We put money down to hold it!! Drove an hour and 15 minutes, then come and find out they sold it! HORRIBLE WAY TO DO BUISNESS!!!
AND NO, they didn't "try to let us know when it came to light," we found out after driving over an hour. When I contacted them, letting them know that we were a half hour away. They told us that they had sold the van a few days ago! If they had told us "when it came to light," we wouldn't have wasted time and gas driving.
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May 2024 by Joseph Milligan
Reliable wheels was a great place to look for a car! My wife and I had been car shopping and this family-owned business was a very welcoming place! We were much more comfortable asking questions and were given straight answers with no doubts about their trustworthiness. While test driving a vehicle, we noticed a check engine light and informed them of this. They responded immediately, and within about a day, their mechanic had scanned the codes and made the necessary repairs. They communicated very clearly with us during this process and the work they did lined up perfectly with the research we did. While we ultimately decided to buy a newer vehicle, I highly recommend visiting if you are looking for a used car! They are very friendly, communicative, and straightforward people and will not try to cheat you in any way. They are not pushy, but neither will they waste your time like some dealers. You can expect to be respected in all your interactions.
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January 2024 by jackie thomas
Go elsewhere. Bought a used car from them at a rather steep premium , the next day I went up a slight incline and the entire bumper came off and snapped the grille causing thousands of dollars in damages. I called them and they accused me of hitting someone and said they could fix it for a charge.
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September 2023 by Shawn Davis
They all are very friendly and made buying fun and easy. They worked with me on my down payment and let me test drive multiple vehicles by myself. Bethany was great and kept me informed on everything. They all have great communication and i definitely would go back to them.
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September 2023 by JG
This will be my first stop when I’m looking for my next car.
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September 2023 by Jff70
Great guys who go the extra mile to get you what you want in a new vehicle. Much better than dealing with the big dealerships. They work hard to get you the right financing to fit your budget and don't brush off your concerns..
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June 2023 by Jack Gilreath
I purchased a car from Reliable Wheels in April. I originally came to look at a different vehicle, but saw a few others in their inventory that I was interested in, and Mark the salesman allowed me to take the cars out for a drive on my own to get my impressions of them. How many places can you do that? Totally relaxed/ no pressure situation. I hot my car, a 2005 Toyota Camry for a very fair price, it's a great car. Judging by my experience, I would highly recommend them to anyone looking for a decent used car.
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December 2022 by whoever whatever
Great guys who go the extra mile to get you what you want in a new vehicle. Much better than dealing with the big dealerships. They work hard to get you the right financing to fit your budget and don't brush off your concerns..
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December 2022 by Randy D.
If you go here Make sure you take the car to a reputable mechanic so the mechanic can tell you how much money you will have to spend to keep the car on the road.
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December 2022 by James F
Great guys who go the extra mile to get you what you want in a new vehicle. Much better than dealing with the big dealerships. They work hard to get you the right financing to fit your budget and don't brush off your concerns..
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September 2022 by Mike S.
Mark is a man of his word and came through on promises made during and after the sale of my van. Great mechanics too! Would recommend for sure
