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September 2023 by Terry Cozzie
This place is notiing but a big rip off . They charge more than double all other places.Then double talk you like they are giving you the deal of your life, your lucky your there . I called other place about the same problem and when I told them what I was quoted and previously paid for work done there they laughed and thought I was kidding. .If yours smart you"ll shop arounds you will see for youself exactly how they work.I'm sure they will have some answer saying none of this is true in defense of themself. All I say is shop around see for yourself , you'll see what I'm talking about.I don't like to write negetive reviews and never usually do but this place is ripping people off.
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September 2023 by Randall Stevens
Fair prices and great honest repair updates. Even provided a loaner car while repairs completed. Work done on 2009 BMW X6Services: Transmission
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September 2023 by Toni Marie Nolde
What can I say? Well, as far as I am concerned your mechanics are THE BEST. Your work is exemplary and gives me total not only great service/repairs, but also peace of mind. It gives me the piece of mind knowing that the repair or service performed is spot on, and always at a reasonable price. Thank you, dear hearts.Services: Air & cabin filter replacement
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September 2023 by stephen garlington
Once again, I returned to DuPage Auto Werks to tune up my ML 550 last month and this month, August 2023, my SL 550. In addition to just plugs, he recommended changing the old spark plug coils. The results is absolutely outstanding excelleration ! I trust Dwayne,owner, and his mechanics. They are very competent and offer fair pricing. Take my Mercedes to the dealership; you can't be serious! For my money and satisfaction, it continues to be DuPage Auto Werks. I am a real customer with "Real Talk"! Steve GServices: Auto engine diagnostic
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July 2023 by Stringed Assassin
They simply don't stand behind their work. Replaced a bearing hub sensor... didn't fix the problem. Then they say "oh it's the actual bearing" So the sensor was doing it's job just fine in the first place. Let them fix the problem for $800+. A couple of months later(right now)... same problem. They wouldn't answer the phone and tried to play phone-tag games, so we took it to another mechanic and it turns out Dupage used whatever parts they could find for our car, it wasn't OEM and obviously not good parts.Dupage Auto Werks, please DO NOT respond to this review with lies and excuses. You know our number.
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July 2023 by Marissa Parker
Company that has integrity! Have worked with Dupage Auto Werks for past 20 years. Very satisfied!Service: General repairs & maintenance
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July 2023 by Tom Snyder
Duane and team always deliver, regardless of issue , taken both Audi VW and Buick vehicles over last decadeServices: Auto brake repair
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May 2023 by bong drifter
Been going here for my porsche service for years. Very professional, friendly and helpful.Service: Oil change
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May 2023 by Coop
Fantastic work getting my car dialed in would recommend highly to friends and familyService: Brakes
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February 2023 by Filippo C
Good honest people. They took my car in at 10am and fixed issue same day and I picked up by 430p. That's amazing. Thanks guys!
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February 2023 by Paul P.
Duane and staff put a new thermostat, ignition coils, and spark plugs in my favorite 2008 VW Passat wagon and it is running like new. They also put a new Interstate battery in my VW cc.
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February 2023 by Darin Rajan
Dwayne and his team took care of my vehicle by providing only the necessary service items required. They additionally took care of a temporary loaner vehicle for me to use while my car was being serviced.They are extremely knowledgeable and experts in all things cars and from my experience, throughly versed in German automobile manufacturers.Services: General repairs & maintenance
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November 2022 by Ruth Oberg
Excellent service for 40 years.Duane is an excellent diagnostician. He can tell what is wrong with a car in 5 minutes and what it will cost to fix it.Services: Oil change
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November 2022 by Yan Richard
If you’ve been ripped off by one of the VW, Mercedes or BMW dealership service departments in the Chicago suburbs recently you know the sting of owning a German/import car in the Midwest. DuPage Auto Werks know their stuff and provide honest work and fair pricing. No, you won’t get a shiny brand new loaner Jetta like at dealers, but they will make sure you have wheels and the work will be done FAST for 1/2 to 2/3 of the price. They don’t recommend unnecessary work and they walk you through everything being done. Highly recommend.Services: Auto exhaust system repair
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November 2022 by Jeffrey Dolan
Dwayne and team have been servicing my Mercedes since it came off warranty (5+ years) and provide excellent service at a great value!Services: Oil change
