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September 2024 by on the edge
I recently purchased a 2021 BMW X5M Competition from Chicago Motor Cars and it was probably one of the best car buying experiences I’ve ever had. My sales associate was Peter and he was an absolute pleasure to work with. Anytime I had a question he was quick to answer it and if I sent him a text with other questions, he would always respond right away and never tried applying pressure or cheesy car salesman type tactics. He’s clearly a car enthusiast which makes the process that much nicer. They were also able to give me a fair price on my trade-in and that was also appreciated. On the financing side, I dealt with Sammy, who was also fantastic to work with. He took his time to explain everything, answered all my questions and made the process seamless and painless so thank you, Sammy! Without question, I would buy another car from these guys, thanks for all your work Peter!
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August 2024 by Dano Guerrieri
Bought a Jeep Rubicon 392 a few weeks ago and couldn’t be happier with the vehicle. It was everything that they promised. I live in Pa. and they shipped it out quickly and safely to my home. Salesman was very responsive to my questions and concerns. Won’t hesitate to buy another vehicle.
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August 2024 by Don McCartney
I have dealt with Chicago Motor Cars on several occasions. Parin and his team are second to none. Always swift and fare on all my dealings. I highly recommend working with them on your next vehicle purchase.
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August 2024 by Jathan Stitch
I made the mistake of purchasing a 2015 Maserati GT from Eric Gaudi site unseen. I purchased the car after Eric had sent me some pictures and videos of the car, he also had stated several times that this car was in VERY good condition and even said "you will not find one in nicer condition". I had stated my concerns of buying this vehicle without seeing it many times and had asked that any flaws be pointed out to me before hand. Its a used car I didn't expect it to be perfect but upon arrival I quickly noticed many issues. The front bumper had so many rock chips in it that it has to be totally repainted and cant just be touched up, there are over a dozen rock chips in the windshield, and the most pressing issue is that an entire corner panel of this vehicle has been repainted and does not match the original color of the car as well as the clear coating was peeling off. This vehicle has most likely been in an accident and that was not disclosed to me. Unfortunately it is very hard to see these things on photos and videos which is why I was relying on Eric to be truthful with me. This company deals in very high end cars there is absolutely no way this was not a known problem, this is very deceitful to sell a car in this condition. I would be extremely cautious buying a car from this company and from Eric without doing a very thorough in person inspection. The company is ignoring my requests for reimbursement on these issues at this time but we are pursuing further action.
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August 2024 by Richard Gard
I had an excellent transaction with CMC because of the excellent service and help of salesman Mike Salerno. From beginning to end he was in contact with me and other vendors (PPI, minor service, detail, transport) as well as handling the details of title and a temporary license tag. The vendors he recommended were top-notch, very competitively priced as well as being experts in their respective fields.
Mike is a real car enthusiast, and this enthusiasm for special automobiles fuels his prodigious product knowledge and friendly zeal for his customers' car goals. I hope to do further business with Mike and CMC.
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August 2024 by Jason Central
This place is a scam and auto mall Springfield
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August 2024 by Zayd Dalaq
The showroom was amazing, super nice cars. And customer service was one of the best I ever experienced, they let me record and were very respectful.
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August 2024 by Anthony Nusbaumer
This team was amazing! Two transactions back to back went super fast and super smooth. Also very fair on all pricing compared to other dealers. Will be doing business again with this crew. Thx
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August 2024 by Jaime S
We recently purchased a Lamborghini Urus from Chicago Motor Cars and we couldn't be more satisfied with the experience. Despite living out of state, from the moment we contacted them, the staff were professional, courteous, and transparent. Every promise they made was fulfilled without any hassle. The transaction was straightforward and stress-free, which is rare in the car buying process.
The sales team listened to our needs and provided clear and honest information about the vehicle. We were particularly impressed with their efficiency; everything was prepared and ready promptly and the car arrived on time, making the entire process quick and seamless.
We highly recommend Chicago Motor Cars to anyone in the market for a new car. Their commitment to customer satisfaction and integrity sets them apart from other dealerships. If you want a smooth and simple car-buying experience, this is the place to go.
Thank you! From Hezy & Jaime
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August 2024 by Garry Huot
Ray went above and beyond to help us, the out of state buying experience was a breeze. Would highly recommend Ray and the Motor Cars of Chicago! Awesome experience!
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July 2024 by Mo Doc
I had an absolutely amazing experience at Chicago Motor Cars! Mahmoud, Sam, and Samantha were extremely helpful and went above and beyond to ensure I found the perfect car. Their professionalism and dedication made the entire process seamless and enjoyable. I’m so grateful to be part of this amazing family. If I could give them more than 5 stars, I absolutely would. Highly recommend!
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July 2024 by Iaroslav Andreichuk
If you respect yourself and don't want to be insulted, then avoid this place. I came here to buy a car that I found on the Internet in this salon. When I went to the salon with a friend, I was met by (the owner or the staff) he did not introduce himself to me. I asked about the car I chose and the price I would get at the exit, the price turned out to be more expensive than the carfax market by about 2k. When I asked why so?, I immediately heard insults in my direction and the explanation that he wanted to spit on the carfax market and on buyers who know something about the price market. And he will set the prices he wants, and he does not care about the opinion of buyers and tolerance towards the latter. When I left, he followed me and laughed brazenly without hiding his disdain for the client. I would have liked minus one, but unfortunately there is no such rating. Are you telling me that you don't have a client with that name?). Of course not, as I refused to be your client with such an approach to clients. And if you don't understand why, read my review again and more carefully. And for possible future customers, be careful here, they don't even admit their faults and behave just as brazenly in the chat as you can see, unfortunately.
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June 2024 by Vince White
Do not buy from this place. They sold me a Cadillac that has multiple problems. The deal was made online. They shipped the cat to me, which was a long wait. Drove the car a mile down the road the day I received it, and it overheated! I had to wait a week to get the car looked at by my mechanic to find out the turbo wasn’t working, transmission line leaks, no coolant because of a coolant leak, and a few other things. They offered to pay for the repairs, but i have to pay to ship it back to them and if i want cancel the transaction on a broken car, i have to pay a 20% restock fee. Can i get a lawyer for this? Also, i was told that it must’ve been stuff that their mechanic missed. So now i’m supposed to trust you to fix the problems that the car has? And the car has rust under the paint which is probably why i was charged $1500 for a paint package.
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June 2024 by Kyle Levengood
I recently had the pleasure of purchasing a vehicle from Jackson at Chicago Motor Cars, and I must say, the experience was nothing short of exceptional. From the moment I called the dealership, I was greeted with warmth and professionalism.
Jackson possesses an unparalleled knowledge of the automotive industry. He patiently listened to my needs and preferences, guiding me through the vast array of options available. What truly stood out was his genuine concern for finding the perfect fit for me, rather than simply making a sale.
Throughout the entire process, Jackson demonstrated integrity and transparency. He was upfront about pricing, never pressuring me into a decision, and always taking the time to address any questions or concerns I had. His honesty and sincerity instilled a sense of trust that is often rare to find in the world of car sales.
Moreover, Jackson went above and beyond to ensure that I felt valued as a customer. He provided thorough explanations of the purchasing and delivery processes, ensuring that I felt confident and informed about my purchase. His dedication to customer satisfaction was truly commendable.
Thanks to Jackson's exemplary service, I purchased a vehicle that exceeded my expectations in every way. I cannot recommend him highly enough to anyone in search of a stress-free and enjoyable car-buying experience. If you're in the market for a vehicle, do yourself a favor and pay a visit to Chicago Motor Cars, where Jackson will undoubtedly take care of you with the utmost professionalism and integrity.
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May 2024 by Isaac Grimes
I was working with Jesus. I started this process yesterday and followed back up with him today. He still had not gotten numbers for my trades. I understand it is the month's end and a lot is going on but they offered me $10,000 below what my vehicles are worth at average trade-in value according to JD Power. Jesus told me that he didn't want to waste my time or his. In my eyes, that statement says it all. They do not care about their customers all they care about is their dollars and not forging a relationship for future business. Also, the Sales Manager was unpleasant to deal with. I would name him but he never introduced himself. Instead of defusing the situation he doubled up. They wouldn't even hear me out to try and make a deal. It is their way or the highway. Go buy elsewhere, which is what I will be doing.
