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February 2024 by Efrain Ortiz
Fabulous place, great people always a pleasure to shop here.
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October 2023 by A.J B
I went to Ace Hardware to copy my car keys, but they were not able to do so.The man behind counter recommended Waukegan Safe & Lock Services. It was little bit out of my way, but the drive was worth the outcome.They're very professional and know what they are doing! An excellent service. Thank you.
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September 2023 by Jarrvis myrick
My husband got keys made for his motorcycle. He paid with his debit card. After the transaction was finished the guy that was servicing him threw his card on the counter and when the receipt printed, he threw that too. No he didn't hand him the card didn't even say thank you. If you need keys and are black or brown, I suggest you take your business elsewhere.
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August 2023 by Juan Gaytan
Excellent service. Called and right away set up an appointment to re key My place. The day for appointment, the technician was courteous and quickly completed the work.
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August 2023 by JD IMAN
Waukegan Safe & Lock always gets the job done. Everyone is so helpful and professional. We are the new owners & management of Lakeside Tower. - Jason Washington
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August 2023 by Peter Walkowiak
Staff was extremely pleasant to work with and knowledgeable. I will be going to them for all future needs.
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July 2023 by Tomkatsu
Kind and helpful staff. Got a backup car key for my car.
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July 2023 by Dock Cannon Jr
If you have a lock or key problem, this is the place to go.
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June 2023 by amber aparcedo
Super fast service and very friendly customer service. Plus prices are great
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June 2023 by Yellow Smith
Quick to respond and affordable, highly recommend when you lock yourself out of your house!
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May 2023 by Angela Warren
The actual service was quick and easy, but we were not greeted when we went in. The guy behind the counter just stood there and looked at us. I would recommend this place if you need a key made, but don't expect great customer service.
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March 2023 by Jose Pillado
Although I called before going and they gave me a quote when I arrived I was charged a different amount. Event hough it was more than what I was quoted I went ahead with the purchase since it was better than others in the nearby area.
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January 2023 by Chris Howze
If it's a car key duplicate you need,Go to dealership a little bit cheaper.
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October 2022 by Samantha B
This is the best locksmith company I have ever worked with. Bill was so kind with my several phones calls trying to coordinate a bunch of things to get access. Lee showed up on Saturday (outside normal business hours) and was there even before we showed up. He was very protective as we walked around the property and was very professional. He was quick and could not have been nicer. I highly recommend using this company for any needs you may have.
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October 2022 by james best
They sure know the key and lock business. Very great people to work with.
