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July 2022 by Trin Trin
Good dealer! Just bought a BMW from them with no problems whatsoever. They worked on a good price with me for the vehicle and warranty package. They’re very friendly and had the car washed before I drove it off the lot. Paperwork process was seamless and they took care of everything. Definitely recommend this lot.
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May 2022 by D America
Allen Washington is thorough and provides that kind of customer care that has your best interest. He will offer advice and I recommend you listen before making any haste decisions. You'll only run into complications if you opt to work against it. This brother is well experienced and he gets the job done!
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February 2022 by Erin E.
Lady at the front desk was nice.. other then that the place was pretty dirty and gross. Was interested in getting a car and had set up an appointment with them to take to my mechanic. When I got their the car wasn't their... they said a mechanic had taken it to go get fixed... I waited another 20 min late to go to my mechanic... when I got into the car the AC would not turn off and the whole front panel wouldn't work... as I was driving it to my mechanic I could feel a few issues.. after talking to my mechanic it had two leaks, broken driver door, needed new ball joints, roaders, , new tire,seat fixed... the issues went on. Always go get you car checked before purchasing. Especially from here.
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January 2022 by Juan m Velasquez
Went buy a chevy traverse with 89,990 ask for the carfax and they gave some paper saying everything was okay with the car mileage and title . I drove the suv and found issues and oil smell coming from the heater vent. This got me thinking so I bought the carfax for suv and found out that miles on the suv where 254,000 miles on the service records not 89,990 miles
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November 2021 by Amanda Thome
I bought a BMW from there about 4mths ago and so far I had to fix the starter, coolant pump the water pump and thermostat. Along with the left axle. They but there cars from the auctions and don’t care if there is things wrong with it. Never again the own is rude too never never again
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August 2021 by Dianna Bergmann
Dishonest. And they dont stand by their word!!!! Ten days after i bought my car on June 16th 2021, the engine light went on. I called Washington Auto Group (Babal) and he told me to take it to a store and have them turn off the engine light.and then just drive it around, thst it would be ok. I know better than that. Also had a whistling sound when you would accelerate. Turned out to be an air pump injector snd a cracked exhaust manifold. Originally agreed to pay gor it all, but then said they would only pay 500.00. I had to pay 865.00. Then upon having my car repaired, the mechanic said the frame of the car is very dangerous. Big holes in the frame of the car. Three mechanic told me this is dangerous. Said they shouldnt have sold me the car this way. Originally Wahington Auto said they would take care of it. Then they kept procrastinating. And eventually said they werent gonna pay for it. And originally i dealt with Babal, and then he would never answer the phone. Hes the one that sold me the vehicle. But then this Carmen kept answering the phone and wouldnt let me talk to him. She kept saying that he was busy.
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May 2021 by Theodore C
This car dealership is a safe place to buy a car, honest people ready to help you and work with you to get what you want.
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October 2020 by Amber Bukantis
Any issues Ive had so far were promptly addressed & fixed!! Thank you!
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September 2020 by Steven Koch
My second car for my wife from Bobby I'll never go anywhere else for a vehicle
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August 2020 by Lexi Williams
A bunch of scam artists. Dave your time and money. Their cars might as well be put togetger with ductape.
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August 2020 by Jay Marr
Good experience. Easy purchase, took no more than 2 hours in and out. Great car!
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August 2020 by Laura Gansman
Horrible. I would not recommended this dealership to anybody. The car I was attempt to purchase didn’t go through the in-depth inspection they were suppose to. I walked off the dealership with 9 recalls on a cash car. Seriously considering contacting the BBB because it seems to me as though they are selling lemons. In addition the owner is very rude. Never have I ever experience this type of unprofessionalism in my life. Very disappointed after multiple conversations I drove some time to purchase a car I was told was accident free after the dealership purchased and I later found out they did they’re own body shop work. As I should of checked the car fax ethically I believed in what I thought was their honesty.
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July 2020 by Emma Retros
** PLEASE SHARE IF YOU LIVE IN THE WAUKEGAN AREA/HAVE DEALT WITH Washington Autogroup ***
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October 2019 by Javier Ferrer
Very good used cars. Excellent service.
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February 2019 by H
Great people to do Business with. The owner is absolutely awesome guy . Bobi (owner) always take care of his costumers!
