-
October 2024 by Xena Paisley athena
Lashawnee and Lucious had great customer service skills. For this to be my first time at this location, the impression was welcoming and professional. I will recommend this Walgreens to other potential customers.
-
September 2024 by Lucas
Terrible customer service. I will not be back. Customer Service in America is non existent.
-
August 2024 by J J
Bethany, the pharmacist, is the ONLY reason I use this location.
-
July 2024 by maryjane
Worst pharmacy ever
-
June 2024 by Pedro Ocampo
The staff have so much attitude that it makes people feel uncomfortable i would hate to go to that place again.
-
March 2024 by Enrique Peinado
This Walgreens is the worst. Today I went to pick up a prescription using the drive through, after waiting on a long line and having paid for my prescription I was told by the person who took care of me that the prescription wouldn’t fit inside the tube, he made me go inside to pick it up. When I picked it up I noticed that it would have fit in the tube, I asked the person not to make people go inside to pick up prescriptions when they don’t have to, he replied he tried many times to fit it inside but couldn’t. I went around and with ease I placed the package in the tube and showed it to him. His reply was talk to my manager, she will be here on Monday. They just don’t care, customer service is nonexistent in that place.
-
March 2024 by Rojas Colon
That pharmacy is terrible, they do not have adequate staff in the pharmacy area. I lose my prescriptions because of the indifference they have and the pharmacy area is always closed and they don't have the medications. How is a pharmacy like this open so many patients needing medications?
-
March 2024 by Jovanni Abundez
Worst Store ever! She was on a phone call with Bluetooth, not even pay attention to the counter.
-
February 2024 by Graham Dirsmith
6 cars in the drive through lane, 20 people standing in line for 1 register up front, and 15 people in line for the pharmacy! I get they are 24 hours here but hire some staff! I See 3 I See 3!!!
-
November 2023 by LoVETraditions HuitzucO
This is the pharmacy in Waukegan with the worst customer service I know, even though I changed my medications to another pharmacy a little further from my house but with better customer service and I have had to return from time to time for vaccines, to my children and family because of the availability they have for appointments but you arrive and the people at the pharmacy and the cashiers at the entrance seem to always do their job in a bad way, they should send almost everyone to a customer service course because the The majority in that pharmacy give terrible service doing what they are paid to do. That's why I give it 1 star because I can't give them half a star???
-
October 2023 by Ashley Garcia
HORRIBLE, the customer service is pretty bad, the employees really don’t care!!! Placed a curbside order late during the night since they’re a 24 hour store. I never got an email telling me my order was ready so I showed up to the store to ask. The cashier told me they can’t complete orders until 8:00am. They couldn’t complete my order in six hours??? I ended up just giving up on a curbside and bought the items in the store and it costs me 13 more dollars than the online cost!!!
-
October 2023 by Benny Boy
Going to keep this short since they deleted my last review for some reason.
Understaffed and inconsistent hours, sometimes they close earlier depending on staff availability.
-
October 2023 by Zoe Opp
I made a vaccination appointment in advance and had to wait an hour. The staff seemed to not know what they were doing.
-
October 2023 by Henry Schweizer
Slowest service in the entire world. Please go anywhere but here
-
October 2023 by Jessica Handley
Slowest Walgreens pharmacy ever. Never going back
