Walgreens, a well-known pharmacy chain, has received mixed reviews from its customers. While the store is generally clean, organized, and well-stocked, the pharmacy department seems to be the main point of concern. Some customers have reported long wait times and a lack of attentiveness from the staff, with employees being seen walking around on their phones while customers wait in line. However, the reviews also highlight positive experiences. Employees like Lashawnee, Lucious, and Mable have been praised for their excellent customer service, professionalism, and kindness, particularly in the pharmacy department. One customer even gave five stars to Edwin in the pharmacy for his exceptional service. The main issue raised by customers is the lack of automatic activation of Walgreens Cash rewards when using the pharmacy drive-through. Customers have expressed disappointment at missing out on these rewards, especially those who frequently pick up prescriptions from Walgreens. Overall, Walgreens appears to provide a mixed experience, with the store itself being well-maintained, but the pharmacy department needing improvements in terms of staffing and customer service.
If I could give zero Stars I would this has to be the worst Walgreens I've ever been to. Waiting for a prescription for over an hour when I've been to other Walgreens and they tell me hold on we'll get it in 5 minutes. Worst customer service ever and she was rude about it!!
September 2025
Never. Have prescriptions ready on time! Rude & disrespectful
August 2025
Don't waste your time coming here I didn't have any options cause this is the only place was open and I had implant done and was in alot of pain. This pharmacist is talking so much despite i am waiting she dosent care ....God someone help...it's been 45min Her name is Kelly
