-
January 2024 by Karen Saldaña
They keep the door locked even when they are supposed to be “open” (3PM on a Sat), a worker was inside and saw us trying to open the door but he did not care. Bad experience for being our first time at this store!!!
-
January 2024 by CARLOS VILLANUEVA
THANK YOU FOR YOUR EXCELLENT SERVICE
-
January 2024 by Kyle Davis
I went in today to check out the new store since I have Verizon and pay an arm and a leg for my bill, Total by Verizon seemed like a good idea.When I entered the store Ramon was there with a smile and eagerly ready to answer any questions and give me as many details as I needed for making my decision. He was very up beat and had a great attitude; then again, everyone who was there seemed to be very nice!A++ on customer service.
-
November 2023 by Pedro Pardo
Amazing service, friendly and very patient but the best part is they speak spanish which is very helpful for non english speaking customers
-
November 2023 by John Hall
Uh...a little unorganized
-
September 2023 by Jerome Way
No one at the store11:40 amI guess you no need any business
-
August 2023 by Alex Yoon
40 minutes past the posted opening time and not a single person working inside this clown store. Doors are locked. Current time is 11:44 AM on 08/10/23.
-
May 2023 by Lisa Carta Johnson Greer
He helped my son get a very good phone. Itd his first real phone ever.
-
November 2022 by Olivia Dae
Love coming to this store because of Yuli! Yuli is AWESOME!! Always very attentive, very detailed oriented and her professionalism is Amazing! She definitely deserves appreciation and a raise ? good, hard working people are hard to come by these days and she’s definitely a keeper to have and she will have customers keep coming back I appreciate you Thank you Yuli ?
-
November 2022 by I AMGAWD
Yuri and Hector are always super helpful and ready to tend to whatever issues I may be having with Verizon. I’ve never seen either of them be rude to a customer even though at times the store gets a little busy. They always greet me with a smile, a warm welcome and inviting energy. I rock with the store.
-
August 2022 by Gio
They have no clue what they're doing...Visited twice-First time the employee said go online and do it there. Deals not available in store (it was)Second time was with the owner and the following happened-bill came up completely different than what the owner of the store stated it would.Wrote us up for the most expensive plan when specifically requested the medium tiered plan.No clue how our credit for the buy a phone get the other 1k off will work.Did not know how military discount worked.Did not explain anything about how to get the $500 credit for switching.Save yourself the trouble and avoid this store, go elsewhere.
-
July 2022 by Aniya
Sean was a really respectful and helpful towards me, I appreciate his Services a lot
-
May 2022 by Grazyna Bulka
I went to Verizon today with my phone because I did not know why my messenger is not working.I had also.few files and apps witch I did not need.Hector in WAUKEGAN location,764 n green bay rd did excellent job.Exelent.He made my day.
-
January 2022 by Francisco Ocampo
Best Verizon I have been to in a long time. I will gladly pass the Gurnee store to go see these guys any day.
-
October 2021 by Kathleen Decker
Hector has helped me thru the process of resetting my phone twice now! I truly appreciate his expertise and helpfulness. True customer service with a smile in Waukegan. Thank you ?