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January 2024 by Jennifer Ross
I was the safety manager at the waukegan location. Let me start with, the accusations posted here about horrific driving with children in the vehicles, are likely all true, because there is no accountability from management. I had 3 pages of issues with the GM here that we properly documented and I went to HR with these issues. What did HR do? Ignore me for 10 days. She then had a meeting at my location, where she proceeded to walk straight past me. So i called her into my office where she proceeds to tell me she told my GM everything said, let her sit and lie and say none of it was true and then told me i needed to deal with my GM myself. HR here is completely useless (I also come from an hr background). So i told her i was not speaking to my GM without her there. I was told she didn't have time. So i said if she didn't make time I'm done there. I then ended up in a room with HR, GM and regional manager where i started to express my concerns and the GM started SCREAMING at me while HR and the regional manager defended her and said my concerns were not valid. Then I was fired. Owners did nothing about it. Just like they did nothing the first time i went to them with concerns. They did the same thing and just ran and told her everything. There is no accountability, no professionalism, no one there to support staff. Staff was constantly complaining of hours missing from checks, bonuses missing from checks, payroll was taking out money for the IL Secure Choice 401k and failing to send the payments to the establishment so everyone putting money in is missing their money and not getting their earned interest. This place is a joke and no one ever has any idea what is going on. I would never recommend working here, even if it was a last resort
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January 2024 by Ashley G
There was a geriatric male driving one of your vans on 41 around 14:45 very recklessly. License plate CV 80068. He was speeding at an alarming rate and swerving between cars. He didn't use his turn signal and caused me to slam on my brakes and swerve onto the shoulder otherwise it would of been a bad accident because he merged with no warning. And there wasn't even space for the van in my lane. He didn't even acknowledge what happened just kept speeding away. No one should be driving like that especially at his age. Because of this experience this company is one I'll never use since it's unsettling that this man is behind the wheel.
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September 2023 by Unique W.
On August 18th I had an complaint on one of their bus monitors.the bus monitor was an older black man. He had almost hit my son when he tried to get into the backseat of the car! The man was yelling and waving his hands aggressively talking about who was going to get off first. We were shocked, upset and at all loss of words. We said that we didn't know. I recorded the whole event. I had an issue with this same bus monitor about the same situation this past year. I was able to call the safety representative and I got an new driver without any problems. This guy is always rude and surly to children. I talked to the safety manager and she barely investigates at all. She comes back super fast and gaslits me by claiming that it never happened. The bus monitor was in the backseat so the cameras couldn't pick up on this guy movements! I tried to tell her this and she yells at me to go to the district. She hangs up the phone in my face and I didn't even get an chance to tell her any of my concerns or questions. I left her three voicemails which I recorded. I was as polite and respectful considering the situation. Then she goes and blatantly lies and says that I was harassing her. Mind you without any police report. Also even if she tried it would be thrown out as I was only asking her to do her job! Then she permanently takes away my children's services. Now because of her my youngest son doesn't have any reliable transportation considering the fact that he is special ed. This place has an horrible track record of ignoring their customers and not taking any accountability. Yall should go to any other place but this one I'm working on filling an potential lawsuit!! Also her name is Kimberly Guyman. If she has the audacity to lie and claim I was harassing her. Then she must have the audacity to be named!!! Her extension is 5 by the way!!!!
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September 2023 by Trienia
On 8.23.23 we had a heat advisory it was 100 degrees outside even my son’s school canceled outside recess, I went to get my non-verbal son, that is strapped in the backseat with a safety harness off the van, first red flag was the van was old and smelled like gas, I open the door and the man has heat blasting on my son! His window is down so ik he knew the AC wasn’t working but yet he had heat blasting in my son no back windows down. My son has a 40 min + van ride, there was an heat advisory, and this driver not once checked to see why the van was hot, roll a window down, nothing! My son could have died! Then they had the nerve to send the same driver the next day after I requested them not 2 in a new van. A new van means nothing if the driver does not have common sense! Some of These drivers lack common sense and it’s sad because things like this shouldn’t be overlooked and top priority should be safety. Ask your district for a different company I wouldn’t trust this one….
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April 2023 by Maria Navejas
Today I witnessed something that could be of serious risk to the safety of children in the Waukegan school district. I called Kim the safety director or coordinator with Safeway and reported it. I can tell you that she took my concerns very serious and went to immediately investigate my report. I pray things were not what I assume by what i saw. But one thing I know for sure is that your kids are safer with Kim at Safeway!
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February 2023 by Fred Reich
A good place to work. They've been driving students for 20 years and have it together. Safety, communication, dispatch, driver relationship, etc.Nice family oriented company.
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September 2022 by no name
Safeway driver blew through a stop sign in Highwood this morning.Wow
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March 2022 by Tyanna Stouffer
Safeway’s training program is amazing! Very organized. Able to ask questions comfortably. Very fun and light atmosphere.
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February 2022 by Unique Woman
There are multiple horrible experiences with this company.Today they left early and didn't pick up my kid. They usually come at 638 a.m they came at 631 a.m left at 634 a.m. They never called me at all. Then refused to pick them up unless I called the district.They have been late multiple times sometimes my children don't even have time to eat breakfast. Both of my children are in special ed They have violated the iep several times by dropping them off when I wasn't there even though it's against the law!!!! This is an horrible company and I wouldn't recommend it at all. I would give it 0 stars of I could. I gave it a high score so you could see it. The staff are incompetent and openly break many laws without reproach!!!! Everyone else it at fault they never take responsibility for their own actions!!!! There are no apologies given even when they are obviously in the wrong!!!!
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November 2021 by Chamoun Touma
Bunch of thieves and liers they tell you about sign in bounce but they never pay you. They shorted me 10 hours of driving and I kept asking for until they give me a stubcheck but the money was not deposited.
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November 2021 by crystal Brown
Kids continue to be late to school drivers have no sense of direction Dispatch does not know how to talk to parents
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September 2021 by Sharon Jedlicka
Love it can't wait to start working
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July 2021 by Kimberly Geiman
I love the people!
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July 2021 by Giovanni Espejel
You not let me work driver because I’m deaf. I used driver work from Amazon,Food delivery driver and Uber driver no problem. They’re gave me a paper for test drug and physical. I went to Pharmacy. She said you can’t pass physical because you can’t hear really. I told to her I can drive my own eyes and have looked mirror be safe no problem. I want to say to tell you all this very bad business. Have a nice day!!!!
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July 2021 by Lois Banks
This is a nice place to work. All the staff are very nice & treat you well
