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June 2023 by Renee Falls
As soon as we walked in, we were greeted by a young lady. She politely asked us if we were looking for anything specific and said we were welcome to look around and come to her with questions. She didn’t hover, she kept her distance, but would also mention specials on the items we were showing interest in. We are leaving the store with a full couch set, a full table/chairs set & a trip to Vegas!!! Highly recommend this furniture store.
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June 2023 by Vicky Encarnacion. B
Nice people ☺️, I bought a couch and many decorations there. They're are all really nice ?.
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April 2023 by Jim Wardlow
Bought a new mattress and frame. Monica was my salesperson and she was outstanding! Clean, very nice store and everyone is helpful and friendly! I give my highest recommend for Royal Furniture on Green Bay Rd. just north of Belvidere on the east side of the road. See Monica!
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December 2022 by Ashleigh Ayala
I came into royalty furniture hoping to find a beautiful bedroom set although I didn't walk out with anything the sales rep Liz was so kind and didn't rush me or pressure me into purchasing anything. She made me feel so comfortable, I will be returning and asking for liz personally!
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December 2022 by Tommy Wasabi
Liz was very helpful, I’m not the best at interior design but she helped me the entire way helping me find the best furniture for my space within my budget. Would recommend to everyone, great place.
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December 2022 by José Velasquez
Well I went in looking for a bedroom set, Liz was very helpful and helped me pick the right color for my bedroom. Got me set the same day. Only furniture I will shop at. ?
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November 2022 by minx
very great customer service, bought a floor mirror for a LOVELY price!! really happy with my choice :)) ray held the mirror for us and everything was perfect!!
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November 2022 by Roberto Mendoza
I've visited a lot of furniture stores in the neighborhood, and this is without a doubt the best. When you enter a store, most of the time you will be met with blank stares from strangers as you spend hours perusing useless merchandise. This was definitely not the situation here. The staff was outstanding (especially Rami). He did an excellent job of showing me several products and giving me a fantastic discount.
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November 2022 by Nayeli Mendez
Jaquelin was very informative and helpful with my cousin and I purchasing a bedroom set. She is extremely friendly, knowledgeable and personable. All and all it was a wonderful experience and I will definitely be coming back for a new mattress and any other furniture needs very soon!
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November 2022 by Sabreen
I came here looking for a dining room table set and I ended up leaving with a beautiful set at such an amazing price! Royal furniture has so many high quality furniture options. The entire staff was very friendly, especially Ray. He now works at the Gurnee location but was able to help me before he switched over to the other location. Overall, such great customer service! I 100% recommend!
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November 2022 by Luis Martinez
Liz did an amazing job helping me look around for some furniture I had in mind, she’s well spoken & didn’t make me feel rushed to buy anything as other places basically force you to leave with an item. Great environment
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November 2022 by Arturo Mendez
Really good customer service with Jaquelin I really loved how she helped me choose the perfect table for me !!! i love it
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August 2022 by Vanessa Suarez
The sales associate girl was super nice and and very helpful but the manager was rude and not helpful when it came to certain questions I had. The associate stated her self she has been working with this manager for 6 yrs and is just that way. Overall a good experience due to the young girl who helped us.
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August 2022 by Ricky Huerta
I just recently bought a couch from royal furniture. The sales lady Liz helped me pick out what I wanted and fit my budget. amazing customer service will come back soon!
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August 2022 by Feroz Rodgers
Visited not too long ago and met a very helpful saleswomen named lizbeth she helped me pick out exactly what I needed and was very nice and helpful, she deserves a raise for how articulate she was while helping me
