O'Reilly Auto Parts in Waukegan, Illinois, is a well-regarded auto parts store located at 2507 Grand Avenue. The store is known for its helpful staff, including employees like Kyler and Redd, who provide exceptional customer service. Customers appreciate the attentive service, as staff members promptly assist with finding the right parts and even help with installations, such as windshield wipers. The store offers a variety of services, including battery testing, fluid recycling, and Check Engine light testing. It also features a free Loaner Tool program, making it easy for customers to access the tools they need. Many reviews highlight the store's knowledgeable staff, who treat everyone with respect and are eager to assist. O'Reilly Auto Parts aims to make auto repairs simple and affordable, helping customers with everything from emergency repairs to routine maintenance. With over 6,000 locations across the country, there is likely an O'Reilly Auto Parts nearby whenever assistance is needed.
Kevin H at store #3409 did an outstanding job with helping me with my recent purchase. Very courteous and has a very good customer service attitude. Very pleased with him.
November 2025
Came in for some oil, got the wrong kind because I wasn’t paying attention. Thought it was gonna be a hassle to exchange it but Kevin, the assistant manager helped me out and was awesome! Go check him out, such a great dude!
November 2025
Great place very helpful Kevin is very knowledgeable
