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“I have been doing business with Huntington Bank in Waukegan for four years. The people who work there are such a pleasure to deal with. They are always polite, personable and professional, which is why I choose to go into the bank rather than use the drive through or the ATM. The longest I have ever waited to see a teller was five minutes at most and it is typically less than two.”
“Consumers Credit Union listened to their customers with honest feedback and they took action and is now delivering a five-star experience, thank you for listening and caring.”
“Maria was amazing with helping me set up accounts for my children. She’s very knowledgeable when it comes to her job and the business of banking, I love how she gave my son a short financial literacy course in such a short period of time! She was on point and I plan on traveling to meet with her in the near future! Definitely a great branch worth the trip from Zion!Great customer service and very patient schedule with Maria Henriquez!”
“Fantastic! Friendly bank employees. Very professional.some wear masks. You get your receipt. Very friendly. If lost, stolen card, they will get you New card, same day. Very efficient bank. Thank you!!”
“Great staff...but the transition that taking place from first Midwest bank to this one should been better in my opinion..they still have issues. Like today the ATM not working..”
“Daisy is who I deal with at Associated. I always feel like she is taking great care of me and has the answers I need. When she doesn't know, she says so and finds out. I appreciate her attention to detail so much that I followed her from one branch to this her current branch.”
“I had a great informative experience, as soon as I walked in everyone was friendly. Vanessa Hernandez was the 2nd friendly face I was encounter with, we both sitdown and she explained to me the different programs that ONB offer that can benefit, a short-term investment to a line of credit of my house and how is different than a HELOC. Extremely happy with this new experience with this location.”
“Outstanding customer service job LEX . Went in for a bank statement this morning, so I can get my Illinois drivers license couldn’t get one from my checking account but she did research and get one from my savings with my current Illinois address!”
“Cherie from the call center provided the best costumer service I have received during my 15+ year membership. She offered to assist me with establishling an internet banking account so I wouldn't have to call in to make payments. She then even walked me through the process and assisted me with my first external transfer. She was very professional and informative! As a result of the outstanding service received, Im moving more money to the credit union to take advantage of the CD promotion she made me aware of!”
“I am new to Bank Of America but so far it's been great . Luis was our financial advisor at this location and he was awesome.He made sure our issue was solved and we were satisfied.”
“I've been I've been with this bank forSeven years now they always help me out when my bank overdrafts because I do stocks so the help me wit the right car for that”
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“I have made this my favorite bank now. After being with Bank of America and being affected by the COVID Pandemic i no longer had direct deposit. Jose the teller at this bank went above and beyond my expectations when I was using their coin machine ( BTY no fees being a customer already) I accidentally dropped a sentimental medialian. Jose took the initiative to open it that same day and retreats it for me. Amazing customer service and they know my name every time I come in. I get greeted by my name by Marlene.”