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April 2024 by J J
Maricarmen was so professional, knowledgeable, and caring with my elderly sister. This will be our branch of choice.
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February 2024 by Strong Kids
Terrible location!! They are understaffed and it’s a small branch so it make wait time super long!
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February 2024 by Earl “E” Whittaker
Horrible Customer Service.I'll definitely be changing banks asap
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October 2023 by Gerson Mayorquin
It is the worst, they scam people, they steal their money.
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September 2023 by Amanda Walden
Unbelievable!! We have had an account with old national for year's!! We live in Indiana came to do business over hear. Got a check came to this bank to cash it. It was closest old national they close at 530 & won't cash this check because there is not a manger?? You have got to be kidding me! So we have to sleep in our truck w/ our kids!!! This is absolutely insane. I promise you I will be close my account 1st thing in the morning. I have been a customer over 10 years! & Do ALOT OF BUSINESS WITH THIS COMPANY!! THIS IS UNBELIEVABLE! THIS HAS ME SICK TO MY STOMACH! I LITERALLY HAVE TO SLEEP IN MY TRUCK WITH MY DAUGHTER!!
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August 2023 by John Hogan
Terrible customer service, unless you're Latino.
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May 2023 by The Punisher
Traditional bank, Atm located inside. Security cameras located all over location. Plenty of parking.
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January 2023 by Trina H
The worst banking experience I've ever had overall.
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September 2022 by Rafael Otero
Great staff...but the transition that taking place from first Midwest bank to this one should been better in my opinion..they still have issues. Like today the ATM not working..
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August 2022 by Alesandra Lopez
Since they merged service has been horrible. The lady stopped providing service to me and moved onto the next person without my turn even being completed. Unreal. Taking all my money out of the multiple accounts I have there and going somewhere that appreciates me as a customer.
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July 2022 by 847 Streets
This place just went thru is second acquisition, again I will have to update all my auto pay account after just doing it a few months ago. 1 week into it and they are still running around like chickens with their head cut off best advice I can give go anywhere else who knows what kind off stuff they are doing to have to change names so often I won't be the next victim I'm switching bank.
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July 2022 by Cassie Schnepper
Norstates customer, now First Midwest, then another merge this month. Never had a problem. I hope it stays that way.
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May 2022 by Stephen Ceskowski
Phone contact is impossible.
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October 2021 by Keops ramirez
Good assistance, very friendly staff
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September 2021 by Denise Staples
Great bank