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February 2024 by Melanie G.
I had to go pick up my package due to not being home to sign. It was a fast pick up and sign and I was outta there. Good location, nice staff.
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December 2023 by Hot Dog
FedEx is the worst carrier service ever: they fail to deliver on time. I called to just hold a package and I’ll pick it up. They said they’ll hold it at the 1121 northpoint location in Waukegan. I get there this morning and it is out for shipment and don’t know the ETA. I told the woman I called and she made it seems like I lied because I didn’t have a certain number that THEY failed to provide me! FedEx is disgusting garbage business
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October 2023 by Shawnny
Two day shipping, and for some reason can never seem to get my delivery on time.
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August 2023 by CKS CKS
I needed packaging for now. The Northpointe facility would only take credit. it should say that somewhere. And they had the hoxes I needed. Ok so I only have cash. Run to FedEx at Walmart Fountain Square, they are cash but don't have the exact box I need. I would have to order that but in the meantime she is trying to up sale me on a giant box that is overkill. I say thanks but no thanks. Everyone was nice and friendly so 5 stars for people. The only credit only cash policy which had me running around is 3 stars or less
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July 2023 by Mike Gallo
Whatvis there to say. You bring packages to send and they take care of it.
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May 2023 by Adrian Gonzalez
They acknowledged my presence when I got there which was nice. They were friendly and worked quickly. Returns are easy here
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May 2023 by Aundria Chavers
What is the exact phone number to this facility theh have 1200$ of my belongings and don’t know where it is my package was not delivered !!!!!!!!!
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March 2023 by Jose Acevedo
Worst facility, supposedly they attempted to deliver my package and I wasn’t there.I was home all day waiting on package,my shipment is 4 days late because apparently I’m not home!they never came to deliver lazy drivers
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March 2023 by lakesha williams (Kesha)
I went there after 6 to get my pkg,the associate was awesome,she got me some hot chocolate while I waited
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February 2023 by LoVETraditions HuitzucO
This place have very helpful staff and most are friendly. I went to this FedEx shipment center to return some boxes to California and customer service is good. They do their job well no faces or bad service✨️??
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January 2023 by James White Sr
Terrible service. 2day shipping is over a wk now. Call the facility only to get voice automated recording, no live person. I don't know where my package is. I'm in Kenosha, just a few miles from the facility and can't even get someone on the phone to see if they'll hold it at the facility. No stars! Very bad experience!
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December 2022 by Christine Canty
If Google didn't tell me this place was here I wouldn't have known there is a shipping center here. Looks very industrial but customer can dropped off.
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December 2022 by Me Me
They're quick they're fast you're in you're out that's all I care about and a nice smile and a greeting doesn't hurt either?
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October 2022 by Nicole Weber
The gentleman was so wonderful. Great experience we had an awkward package and he helped us find a box fit it.
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September 2022 by David Ohlinger
Super friendly and we were in and out!
