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February 2024 by Bradley A Bonato
Wife went there for her Shingles Vaccination, and as expected, will get her 2nd in Two Weeks! ☣️????
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January 2024 by jhon zerpa
They didn't let me return a product, the cashier was super rude and racist, she opened the return product and said it was used, opening it in my face and tearing it, I don't recommend this site.
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January 2024 by Amma Q
CVS Waukegan is the best all the time
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December 2023 by Keisha Pointer
It’s been a long day and I have a sick child. I’m also sick myself. The other Assy no longer takes my son insurance which they should’ve told me before. I dropped all my sons or prescriptions to be filled with them. I go over to the CVS at 5:40. I wait in the line until 550 when I finally got seen a young man walked up from the back wearing a white T-shirt, no name tag and said hi how can I help you? I gave him the prescription there was four of them to be filled and he said well we’re about to close and I’ll put these in the system but you won’t be able to pick them up until in the morning. I told him that that was fine. He then stopped me and said well if your new here you should just come back in the morning because I don’t wanna lose these four prescriptions and I’m like how would they get lost into them into the system like you just said you were gonna do he’s like well we’re closing and they won’t be being entered until in the morning so I suggest you come back then and walked Away. Just wanted to Let you guys know that his customer service is lacking and I’ve worked in customer service for years. Horrible Horrible Horrible I will be taking my prescriptions to the CVS in Lake Bluff tomorrow. I wouldn’t dare come back to the store in Waukegan.
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September 2023 by Anthony Chavarria
Pharmacy Staff was very rude I couldn't even finish my sentence before they cut me off.
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August 2023 by Anthony Dickens
Love this location. Walked in to use the restroom, happened to talk with a manager and was given a $5 gift card.Was told that it was a kindness promotion.It's open to everyone if they make sure to ask for a manager and ask to use the bathroom. Go use the bathroom and track down the manager that you asked they should be more than happy to give you the gift card. I am so excited I forgot the name.
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July 2023 by Mike Gallo
Mostly, I shop here for my prescriptions. I normally go through the drive up.
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June 2023 by Flaco
Worst ever never have medication on deck.Always an excuse.go to a different pharmacy.
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May 2023 by Lenell Brown
Came in to pickup my son’s prescriptions and was informed that one of the medications was out of stock. I asked why I did not receive a call, informing me that the medicine was out of stock. The pharmacist informed me that we can call every patient when we have medication out of stock will be on the phone all the time. I was also missing one medication to which they inform he was not covered by my insurance. I informed them that if I would’ve received a call earlier in the day, I could’ve handled the situation sooner. I told him to fill the prescription and I’ll pay full price. Then I was informed that they would be a 15 minute wait for them to fill my Scripps I was later informed The other medication was not in stock as well. A simple phone call would allow me to get my child medicine he needs. They do not value customers.
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January 2023 by Yale Bass
Fast and friendly service at the front counter. Thanks Melinda. I think that is your name. Lol
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November 2022 by Avion Brown
I was discharged from the hospital and I called to confirm that my medication was sent here, they informed me that it was and it should be ready within an hour, We’ll.. it wasn’t ready so I waited until the next morning. I arrived here at 10am ( according to their normal business hours for a Saturday) they did not open the pharmacy until 10:20am and my medication was STILL not ready after being told it would be ready within an hour the day prior. To make a long story short, my medication was not ready until 1:00pm. I think they are understaffed.
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September 2022 by Drew Stafford
Went to deposit cash 18sep22 3pm as a part of capitol one im allowed to a white lady after seeing the amount audibly said im going to call corporate and said she was going to take the cash to the back to the money machine to count after ten minutes she came back and told us she cant do it myself as well as my wife felt discriminated against its unfair
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September 2022 by Carol Dall
Pharmacist Erica was THE BEST!!!!
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August 2022 by Jon Reus
Pharmacy staff is always friendly and usually there is little wait time. The building is run down, both inside and out...but perhaps a reflection of the location. Shelves often seem in need of restocking.
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June 2022 by Levent Kizilkoca
Very rude and bad attitude a guy in the pharmacy