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November 2023 by Rana Darabuasfour
Needed a phone fast. These guys came through. Wonderful customer service. Will always come back.
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July 2023 by Mark Kaplan
Cate was wonderful! She answered all my questions and was very pleasant. Thanks!
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February 2023 by Laura Kayler (Laura Elizabeth)
If I could give this location 10 stars I would. They have a employee working there named Brandon he is beyond helpful and kind. What a wonderful experience I was actually here with a friend I would love to switch my service here!!
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November 2021 by Jovana Lucy Santiago
I was dreading changing phones but the rep at this store made the process simple. Roxanna guided me through the phone payment plan application, answered all the questions (I had many) and even helped me recover my old email. I can’t express how grateful l am for her kindness. ?
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November 2021 by Jay Moye
Walked in with tons of questions on what I was looking for as far as cell phones and plans, even the alternatives. If you’re in Waukegan stop by the Cricket store on Belvedere and ask for Citlali. She’ll be the greatest help to you like she was for me.
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November 2021 by William Hanley
I love this store! ROXIE helped me today and even saved me an extra $50 off to start- very happy!
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November 2021 by Brianna Montoya
Love this place! LOVE the service citlali has given me I really do recommend coming in here I love it !??? AMAZING!
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November 2021 by Carla Mcdonald
I am hearing impaired and Roxana always very pleasant and willing to help me. Grateful!
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November 2021 by Guy Jones
Citlali been super helpful with my transition to me new device. Very pleased!!
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October 2021 by Kathleen Baker
Roxana has been helping me for years now, I love it here. Today I came in to get my HBO MAX set up on my phone and as always it was painless. Great Service!
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October 2021 by SGT Squirrel
I was helped by young a lady named Citlali, she helped me get setup. I was unsure about the entire process and what the prices might be. But she assured me it was easy and affordable. I walked away with a good deal, I am now a proud customer. Thanks again!
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October 2021 by Jessica Montoya
Great service and very helpful! I’d like to say thank you to Citlali! She helped me a lot, She is very helpful, nice, hardworking and the best!
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October 2021 by alicia munoz
Love the costumer service? Especially citlali she was Very hard working employee very happy with the outcome can’t wait for me to go again!.
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April 2021 by Dawn Johnson
I would like to give a kind word to the support of the team here in Waukegan on 10th Street Peter is awesome I have had I got an old phone and I can't operate it and the team here at cricket has been great to me so I would like to make sure you all know that you are have a great team and walking and I think it's good for the community we need to keep them here also not just for me though.Peter and his team is just like family to the customers please understand without a strong team a company will not survive and they have been surviving through this pandemic I have been here several times having issues with my phone and they have been very courteous very patient very working with me so please know that this team is great and we need to keep them in the Waukegan Community especially in the community that they're serving.Thank youDawn Johny
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March 2021 by James Pierce
Great service they take good care and helping me to operate my phone properly
