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November 2023 by Jeremy Soriano
Ruben was very helpful and accommodating throughout the entire buying process especially for such a limited vehicle. Car was clean and PDI'd as expected. Staff was friendly as well. Glad to have worked with a dealership that didn't try to add on unnecessary or unwanted dealer add ons as well!
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November 2023 by Robbi K.
Great experience from the moment I walked in the door. Very friendly welcoming staff. My sales consultant, Miguel Saavedra, was the best! Very helpful, genuine and personable. Felt like I was hanging out with one of my friends... highly recommend Miguel. John in financing made all go smooth, fast and easy. This was by far the easiest least painful car buying experience I have had. =)
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November 2023 by Xavier Suarez
Recently took my 1996 Toyota Tacoma in for service and I had an excellent experience with Cisco from the service department. Not only did get my truck serviced in a timely matter, he also did an amazing job making sure my truck was kept clean during the service. I would 10/10 recommend any one who needs their vehicle serviced to go visit Cisco at classic Toyota! Thank you again ??
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October 2023 by Daniel
Will helped my uncle get into the car he wanted with no high pressure tactics or pushy sales techniques. It was the 3rd dealer we went to and he made us feel the most relaxed during the whole process. He made sure we got the car we wanted at a fair price. Much appreciated and I’ll be there for my next purchase as well.
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October 2023 by Hannah Mehnert
I recently bought a Toyota RAV4 Hybrid with the help of Anthony Sellers. He was kind, helpful, and straightforward throughout the whole process and ensured I got the car I wanted. I would not only recommend this dealership, but I would highly encourage anyone to work with Anthony!! Overall, great experience, and I will be recommending Anthony and this dealership to all friends and family.
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October 2023 by Bradley R.
I had the wonderful experience of working with Peter Lee today at Classic Toyota. I highly recommend him as a salesman to help you find the correct car for you! He's helpful, honest and he really cares about getting you exactly what you need! I would absolutely buy another car from him and I'll be sending all friends and family in need of a vehicle his way! Thanks for putting us in a new Corolla Hybrid!
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October 2023 by Barbara Rosario
10/5 stars is what I would give for Leo's customer service. My husband and I went this week to purchase a new (used) car, and the service that we've received was amazing. Leo made sure to take good care of us and get us the car that we wanted. He really listened to us and allowed us to explain our situation from the very beginning when we met. He DID NOT want to rush through trying to sell us a vehicle that we had no interest in what so ever. Our experience was truly great, and we are grateful to him for everything he did for us. We would definitely, without a doubt, recommend for anyone and everyone to go to Classic Toyota in Waukegan IL and see Leo Melesio. Thank you, Leo ?
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October 2023 by Sathya Priya
We bought RAV 4 hybrid recently. Its really a nice experience with Veronica Sosa ( sales associate). She did a wonderful job . At first point of meeting we are confused and after met her we decided to buy it at first meeting. Thank you so much Veronica and their team.we are really happy about the service and gesture.
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October 2023 by jennifer p.
The service department is top notch. They were professional, quick and kind!! I'm in awe especially after disappointing visits to other dealership service departments. I was greeted quickly at my car, asked how I could be helped, was listened to and heard, overall a surprisingly great experience!! Alex took great care of me! Highly recommend!!
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October 2023 by Freddrick D
Horrible Hertz ******************* I booked a SUV three weeks in advance. 30 minutes before my reservation the attendant (White guy 20s) tells me that he cannot accommodate my reservation. I had to got to another rental place and pay ****** more than what my reservation was for. I will never reserve with Hertz Rental again and want the ****** I had to pay extra. Horrible business and service. Never again!!!!!!!
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September 2023 by Jordan Kopf
I had the pleasure of working with Leo Melesio recently, and I couldn’t be happier with the experience. Their professionalism, knowledge, and friendly demeanor made the car-buying process a breeze. They took the time to understand my needs and preferences, guiding me to the perfect vehicle. Their patience and transparency in explaining all the details and options were truly appreciated. I highly recommend Leo for anyone looking for a top-notch car-buying experience!
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September 2023 by Erica Vrkljan
Just bought a new car through Leo Melesio. Leo was great! Very welcoming and made me feel comfortable and informed through the whole process. He consistently kept me updated about the status of my car and was willing to answer any questions I had. Highly recommend Leo!
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September 2023 by Pol V.
I bring my car for inspection for air leaks. Service customer rep. said this due to to much opening and closing of the door and the car is second hand . This is not even 2 months . His name Adam King . I don't know how he said this. And as expected they found nothing . I told them to compare to other the same car . They don't want to do it they just look by their eyes. They drive the car in high speed to ear the air leaking .At least try to call Toyota motor to replaced the gasket. Very bad service and attitude to the customer .
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August 2023 by Mitzi
My recent experience with the service department ( I’ve been a customer since 1996 ) was beyond excellent. I was out of town due to family emergency, unfortunately 1 of my tires was punctured by a screw. I made it to my destination safely. I found a Toyota dealership nearby; I had just replaced all 4 tires ~ 3 months prior, the service advisor informed me since I didn’t have the paperwork with me he would have to charge me for new tire. I phoned Classic Toyota & spoke with Steve Z & informed him of my dilemma, he stated he could email me a copy of my tire purchase. This was above & beyond his duties but as always he was courteous & very helpful. Thanks to him going out of his way it saved me money. In all of my years of going to Classic Toyota service department, I’ve never had a terrible experience; all of the staff have been very helpful, courteous and professional. This is why I’ve always had my Toyota serviced @ the dealership. Thanks again Mr Steve Z. for your help. Ms Mitzi
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August 2023 by Araceli Platt-Seger
Great customer service from Diana! I came to her a couple of years back for my first vehicle purchase. Years later I had to come back to her for an upgrade. She has made both of my purchases a pleasant experience . =) 100/10!