AutoZone Auto Parts in Waukegan, IL is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers praise the excellent customer service they receive at this location. The staff is described as friendly, helpful, and knowledgeable, going above and beyond to assist customers. Specific employees, such as Mohamed and Lisa, are highlighted for their outstanding service, taking the time to understand customers' needs, providing clear explanations, and ensuring a smooth and stress-free experience. Customers appreciate the staff's professionalism and willingness to go the extra mile to resolve issues and find the right parts. Overall, this AutoZone location is highly recommended for its exceptional customer service and efficient problem-solving.
The past few times I went, I got great service, and they went out their way to help me. Even with these cold temperatures, they went outside and helped me without even seeing any hesitation
October 2024
first off muhamed the manager saved me so much time and money by helping me know what to fix on my car (break light problem) he just knew what i needed told me what to get and how to do it and it was done. was so stressed about paying so much but he came through !!would recommend this autozone out any other
July 2024
The staff is friendly and helpful. I had this one guy helping us with removing my battery. He was very professional and helpful. He went above and beyond on the Green Bay Belvidere location.
