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“The best delivery service I have used. I would like to appreciate the driver by the nameCesar and his helper Jose, they were very warm and respectful making sure they carry my furniture with maximum care plus they were supper early than scheduled which was very helpful on my end I will be using FIDELITONE and be sure to ask for these these two gentlemen.”
8:30AM - 6PM
888 E Belvidere Rd STE 209, Grayslake
Shipping Centers
“An employee named Jared or Jaren went above and beyond last week. I called exactly when they opened (and he answered) because I needed to print funeral programs for that morning. He said he was the only one in but that he’d try to get it done. Then, he called me back to tell me that he hadn’t received the file (I had made a ridiculous typo in the email). It was so incredibly thoughtful to follow up and to make sure the programs were printed on time. I’m really appreciative and will choose this location for any elective ship/print/etc needs going forward.”
“I've been doing business with this UPS store for over five years, and now I rent a mailbox here. Mary and every one of the staff work to be courteous and helpful, especially with print projects and when shipping awkward-sized items. I did see Mary working the counter at lunch by herself a few weeks ago, and even then she kept a pleasant demeanor while she served the line. I feel like this store appreciates and supports my small business in ways a mailbox normally doesn't.”
“Great customer service. They always print your receipt. Usually store owner is present. He is very welcoming with excellent people skills. I visited couple times and had great chat. I recommend the store.”
9AM - 6PM
123 S US-12, Fox Lake
Shipping Centers
“I needed to do an Amazon return. It proved to be a little bit of a difficulty but the couple were so friendly and helpful and didn't give up until it was right. I have been here several times over the years and everyone has always been nice to deal with.”
“Tim and his team are second to none. They are very fair and always in front of every step when hauling a load with them. They have logistics done right. We will be a customer of theirs for years to come. Thanks Tim”
“The return I just did was so quick and easy. the method/process is simple on its own (for Amazon at least, can’t speak for all types) and unstressful already but the customer service (in this case by Dominick, but I’ve never had a problem) made it that much better honestly. I was in and out in under a minute.”
“10 STARSBEST CUSTOMER SERVICE EVER! Love this location and the people who work in here! Raj and Andy are my favorite! They are just beyond helpful and patience with my returns to Amazon. They are wonderful to talk to and willing to help you with whatever your needs are. They are personable and a great asset to the company. Their customer service is one of the best experiences we’ve had in many years!!! We highly recommend this location.Great hire manager. They deserve a raise.”
“I visit this Lake Zurich store every month or 2, and always get great service. Today I carved out some time to write a review. When I have tried to make double-sided copies in the past, I always end up wasting a few trying to make things right. Today Steve saw ( or sensed) that I could use some help making copies. I gladly accepted his help, and I was in and out in a flash...my 60 plus copies in a bag which Steve "automatically" supplied. Thanks to all involved in my occasional, successful visits to this store.”
“I made a shipment to Colombia, they told me that the approximate delivery time was 2 weeks and it arrived right at that time. The box was intact, in good condition and complete, I had no problems or delays. I had my doubts because I had never shipped with them, but the truth is I was very happy, I would use the service again without a doubt.”
“The girl that works here is so sweet and kind. She is always doing a great job whenever the lobby fills up and she has to deal with several people at once. I commend her for remaining cool, calm, and collected while maintaining the business during peaks.”
“Thank you to the driver who took an extra step and figured out the correct address of my hold location and to Cary shipping center for following-up. You've saved my day!”
“Store associate was extremely helpful. Stopped in to make some Amazon returns and needed a box. They had everything I needed and the pricing wasn't bad. Returns were scanned and received.”
8AM - 6:30PM
117 S Cook St, Barrington
Shipping Centers
“I go to this UPS location about once or twice a month and I have always received good service. I often bring in Amazon returns and the process is quick and painless. And their Notary service is very convenient and inexpensive.”
“Customer service rep. Tom who helped me was Great! There were a lot of other customers coming in at like 6/6:30pm and he was able to help everyone- including myself! Professional and kind. Gave me a suggestion and helped me figure out how to print! It seemed the other customers were happy too- thank you for being kind and very hard working!!”
“Нам нужно было сделать возврат товара который оказался не тем который именно на самом деле нужен был нам. Мы в поиске на Гугол картах нашли это место и без затруднений приехали к нему. Встретил нас приветливо молодой человек принял товар выдал чек о приёмке - все это заняло меньше минуты. Мы остались довольны.”
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“Friendly staff, convent hours. If I could get a receipt before leaving the store, that would be better. I am sure that is a UPS thing though. I did leave my email address and had a receipt email within 10 mins that had a link to all the information I would want. Would use again.”