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“When my brother's trailer broke down near the Indiana border, the only store within 2 hours that was still open until 9pm was this Tractor Supply. He called an associate at the store and they found the leaf spring he needed. They were willing to stay a little after closing time if needed so we could make the long trip there to pick it up. We cannot express enough our appreciation for this store's associate for going the extra mile for us during an emergency!”
“Truck rental service person was extremely helpful. I do not remember his name but we were there 12/16/23 around 11:15am and I observed how professional and helpful the service guy was. Thank you for great service.”
“I was in the market for custom blinds and Pam Cardis went above and beyond. She was so polite and helpful it was a pleasure doing business with her. She emailed me the proposal along with a hard copy and helped me every step of the way. I can’t express how great of a job she did from start to finish! Thanks again”
“I had placed an order online and picked it up at this Long Grove location. When I went to return it to a different Menards (Mt Prospect) because I was in that area, the manager, Jerry, refused to take my items back. I called Long Grove, spoke with Stacy, she went out of her way to follow up, call me back, and accept my return. Terrific customer service, Stacy! Thank you. I'll never shop Menards Mount Prospect again.”
“Nick and Shania are amazing and deserve 1000 stars for customer service. I am a dedicated home depot shopper but sometimes things just don't go right and dont go right times 3. And when that happens it's nice to know that there are people like them that are on the customer service team to help you while you're having your meltdown. It took 3 months and 3 orders and one price change but it finally came in undamaged, and the price change honored. What can i say other than this is why i am a dedicated home depot shopper.”
“Retail Stores are difficult to review, because it's all about the layout, mobile site, and CUSTOMER SERVICE. Home Depot is no different from any other home remodeling store, except I find their stores are much easier to locate items than other stores. I can be in and out of the store in 10mins because it's easy to navigate. For those who don't shop at Home Depot very often, then your smart phone will be your best friend. Simply search their site for product (make sure you to have the right location) and in return their site will provide the aisle and Bin#. Super Helpful. A store isn't a great store without great employees. I had a question about a product and one of their employees took his time to explain the pros and cons of several different products depending on the nature of or current situation. This allowed us to make a sound decision on which product to purchase.”
“HAd a great experience with Rhonda Starostovic. Pro account sales associate. She Took more time than she probably should have to ensure that my order was going through the bid room and that I was getting the best possible deal. As I Was Putting. In A Sizable order for multiple customers. All around My experience was great couldn't ask for anything more.”
“I'll be honest, this place used to drive me crazy. There was never enough help and I would wander around the store frustrated. The last year however the people that work there have been amazing and I am really impressed with this place! Brandon and Paul are awesome and Bianca was cool too. There's also a guy with a white beard who's nice...oh and someone who cut some wood for me one time. All around great, thanks guys!”
“I highly recommend the McHenry, IL Home Depot. Not only are the people helpful, they are truly a part of the community. After a brief conversation about the importance of wearing masks, Geri, the manager, donated 2 boxes of masks and 3 bottles of hand sanitizer for my first grade class. I didn’t even ask - she just did it! This teacher is so grateful. Thank you!”
“People are very helpful as well. If we have questions they’re more than willing to guide you to the right I’ll or if you’re looking for work done they also offer local services that they can give you. Most of the isles are clean and organized. The sales are always fun to look at especially for when it’s Halloween or Christmas decorations. I always enjoy getting their garden with all the different types of flowers they carry. We have a credit card with them and it’s always helped us out when we’re looking for at home projects. I was looking at all the Halloween decorations and it was so awesome and cool to see the little details. I had to take a video that way everyone can see things that they offer. There’s more decorations at the store and they also have Christmas stuff already been set up.”
“I've never had an issue with this location. Staff is friendly and helpful and the parking is close in and secure. They also offer a veteran discount which is appreciated with inflation being high.”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Great store. Outstanding location. Clean inside and out.Employees are there if you have questions or need assistance. Never felt “rushed” by the employees.Very good lighting which is helpful. Fun Country music playing in the background.Parking lot is large enough for your truck and trailer.Like their product selection and pricing.”