Sunset Ford of Waterloo is a family-owned business serving the St. Louis area and neighboring communities. They offer a large selection of new Ford cars, trucks, vans, crossovers, hybrids, and SUVs. Their inventory also includes Lifetime Certified Pre-Owned Fords and other used vehicles, providing great value, peace of mind, and many choices, including options under $15k and low-mileage vehicles. Services can be scheduled online. Reviews highlight fantastic and smooth experiences with personable, professional, and transparent staff who are dedicated to their customers. The team is noted for being honest, knowledgeable, and for going the extra mile. Specific praise mentions staff making the car-buying process enjoyable and ensuring great trade-in value. The service department receives consistent commendation for providing constant updates, turning potentially frustrating situations into stress-free experiences, and making customers feel like a priority. In one instance, when a recently purchased certified used vehicle had a major issue, the dealership thoroughly checked it and installed a brand new engine with a comprehensive warranty, greatly satisfying the customer. The business is highly recommended for both sales and service.
Not so great experience at another dealer. Came to sunset and worked out a deal in 30 minutes. Ask for Joe Hill
September 2025
Hats off to Waterloo Ford (JOHN Reese ) for their quick response in getting my 2025 Grand Jeep Cherokee pinstriped. Jose came over within 24 hrs of our first contact & literally had it completed in 30 mins or less. Jose was a professional man who takes pride in his work. Thanks guys for a quick & fabulous looking pinstripe
September 2025
Lonnie M makes me feel like a priority every time I need service on my vehicle. I will continue to recommend her to my friends and family.
