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“Shelby's auto was very accomadating. Mounting the tires for our RV, even clearing the back lot so we were able to maneuver it in. Very friendly, knowledgeable and affordable.”
“Straight forward guy, great communication with me about the repairs needed! I was very happy with his work! Would highly recommend!!! A+Service: Steering & suspension replacement”
8:30AM - 5PM
1425 IL-3, Waterloo
Auto Repair
“We were just stopping in to look but Joe Hill was professional and helpful answering our questions on the Ford Broncos and we drove one home that night. Joe and his Associates worked together for us to get a good deal. We would recommend you to go to Sunset Ford Waterloo if in the market for a vehicle. Thank you.”
“I was in Waterloo for week visiting my daughter on a work project. Rear axle and serpentine belt isssues left me stranded with no way back home to NC..After trying two other local shops Tin shed diesel came to the rescue..Brandy got me in that day and went above and beyond keeping me informed on updates of my 99 Ford van.The crew was friendly and professional. I definitely recommend the shop for repairs.Made it back home safe to NC with no issues at all..These guys are awesome. Thank you again for getting me home!!!A++++++++!”
“Was in a bind and couldn’t get any help anywhere. Dennis was a savior. Top tier mustache coupled with a top tier attitude and willingness to help just for the sake of helping. Lived here for 20 year and have never once been to this ship. Hope I don’t need to but when I do I’ll be happy to go here again.”
“I bought a brand new Ford Ranger at this dealership. From purchase, the FM radio was not working properly. I had to bring the truck into service over night, then it was looked at the following day. They found that the antenna was not placed on the truck. (Simple, right?) It was in the glove compartment of the truck but had never been placed on the vehicle. I spent a lot of time and energy on a function that I would have assumed would have been completed at the time of purchase. Don't get me wrong, everyone in service was nice and helpful however spent most of the time explaining what I would have to pay for if this was not under warranty. Luckily, I don't live far from the dealership or I would really be frustrated if I would have has to drive a long distance for a very simple solution. Next time, complete the new purchase vehicle check list to make sure the vehicle is ready for purchase and driving.”
“Like most auto shops these days. It takes a little while to get your vehicle in. I definitely recommend calling ahead. Once in, I can not say enough about Jesse and the team they have there . They treated me in a very professional manner. But yet it still felt like the neighborhood shop. While the vehicle was in for service Jesse and his team. kept me Informed with any updates or issues that occurred. Good people good service.”
“Went to Walmart for new tires they where extremely busy and said it would be 2 hours roughly well they had me out in 1 and a half hours and have best prices in tires”
“Gene, the manager was one of the nicest car managers I’ve ever interacted with! I highly recommend this store location and will continue my services there. I can express my gratitude just for the managers, kindness!”
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“Always make me feel comfortable with my questions and concerns , never feel like they dont have time. Never left there not feeling that i didnt get the best service and that my car is the best it can be !”