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February 2024 by Tavares Wade
Ryan was very genuine while helping me with my phone and service. Definitely will make this store my go to for anything I need associated with Verizon.
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February 2024 by Kim Monge
Great experience pain free
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February 2024 by tim martin
Excellent service from Jake!
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February 2024 by Carla Hines
I always come to this store. Great People here and are there whenever I need them.Very pleasant ☺️
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January 2024 by Bob Bally
Wonderful helpful and courteous
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January 2024 by Oren Dingeldein
Good job working with jade
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January 2024 by TIM Heck
I've been over to the Washington store NUMEROUS times and I've never had a time yet when I haven't been very satisfied! This store is a great service assistance!! Thank you!
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January 2024 by Paula Dudas
Jade in the Washington, IL office was fantastic in helping me. She was kind, patient, informative, but not pushy! A great experience for me!!
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January 2024 by Sue Hollon
Heather taught me how to attach photos to my text.
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January 2024 by Heith Evans
Traded in a I phone 14 from t-mobil back in july. Was told I was getting an even trade on a I phone with Verizon. It is now Jan still have received no credit. This retailer didn't even turn my trade in till Oct. 23.
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January 2024 by Anne Bailey
Jade and Megan were helpful setting up my new phone.
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November 2023 by Dylan Woolen
They tried to upsell me on several extras for the phone without even asking, then got rude when I said I didn’t want them. I was under the impression that it was a free upgrade but was charged 135$ to switch. Also added line items to my bill that I did not approve. I would highly recommend going to a different store.Update: I received a call from management and they were helpful, apologized for my experience and removed some of the extra charges.
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November 2023 by Alice Alice
Jade is good to work with
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November 2023 by Duane Gudeman
After I spent an awful lot of time going through "Settings" & trying to figure out how to resolve the problem with my phone, Jade fixed it in less than one minute. ? Thank you, Jade! Old people with technology. ???
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October 2023 by Robert Burnham
Jade was kind and helpful with our new phones. Love the environment here
