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August 2025 by Matt Duffy
Just returned a few things I didn't end up using. No hassle, just in and out.
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August 2025 by linda Moss
Friendly workers and clean store.
Found what we needed at a reasonable price.
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August 2025 by Eva Smallhorn
A great Midwest store!
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July 2025 by Craig Matthew
I enjoy shopping at Menards, mainly the Washington location. The store is always so clean and well lit.
I frequent the lumber department, hardware, and the electrical department typically and always have a good experience in those areas. Keep up the great work.
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July 2025 by DogDad71
Jacob at the return desk needs a better attitude. Border line rude.
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July 2025 by David Nordhielm
We recently did a home renovation (and still working on parts of it), but this Menards has been our go to. Their prices is better then anyone’s and you can beat the rebate. All the employees are helpful in store too, although we know our way around there now.
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July 2025 by Barbara R
You don't want to get propane at Menards. They want $3.39 per pound but on top of that $5.75 to fill each tank. We have a motorhome, and 2 tanks would be over $15 without the propane.
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June 2025 by William Brown
Great prices
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June 2025 by Robert The Redeemed
Went to purchase a receptacle to realize the price was double then what was on the shelf, went back to verify and told the associate in the aisle they verified that quite a few items were mislabeled. Then the associate walked to the manager that was nearby made them aware of the situation and the manager shrugged, so I guess it's not really a big deal to leadership.. be careful when you buy things especially in the electrical aisle because it might be mislabeled perhaps, one day they'll get a manager that will see the importance of correctly labeling items.
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May 2025 by J Kraus
I have been going there for years and spending thousands of dollars not happy with how things are run nowadays very crappy service nobody seems to know what they’re doing
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May 2025 by Aarianna Shoemaker
My husband and I normally go to the Menards in Normal IL as it is a closer drive for us. We went Tuesday morning to go get some 4ft wood fence posts from Menards in Normal. They didn’t have any. Which was fine. They are hard to come by. My husband called the Menards in Washington because it was going to be our next closest place and asked if they had any 4ft wood fence posts we could come get and if there was anyway they could hold about 210 of them for us until we got there. We told them it was going to be a 40 minute drive but that we were heading that way right then. We get to Menards in Washington and immediately head back to the counter to buy the fence posts. We get back there and I assume he was a manager, told us “Just so you know we don’t hold things, if someone would’ve came in here and wanted to buy all of them I wouldn’t of told him no”. Ok. That’s fine. I get it. BUT why wouldn’t you have just asked us to pay over the phone and hold them until we get there? We drove 40 minutes for them. Maybe a little courtesy as we had just spent $400 on posts. We then asked where the lumber yard was as we haven’t ever been to this Menards and he points and says “over there”. No directions or anything so my husband and I had to figure out how to get to the lumber yard. We just felt like an inconvenience to the staff. Lady at the lumber yard gate was nice. We got the posts and our fence put up but still rude the way the guy came off. Don’t think we will be back to this Menards.
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May 2025 by kimbra kildair
Everyone here is awesome. Im here almost everyday. They are very helpful.
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May 2025 by Guby
Your delivery driver is rude and very unfriendly
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May 2025 by John B
Menards is always a great experience. Clean with clearly marked competitive pricing. This one is set up similar to Allen Rd Menards making it easy for me to find things.
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January 2025 by Taylor B
Staff is rude and seem inconvenienced to have to do their job. We needed assistance with some heavy items, and the young man had such a nasty attitude and demeanor while helping us. We are the only Black people I have seen shopping here, so it seems we aren’t welcomed. Unfortunate to see this happening in 2025.
