Kroger Pharmacy is praised for its exceptional service and knowledgeable staff. The pharmacists are highly skilled, and the entire team is described as helpful, patient, and ready to assist even when extremely busy. Customers appreciate the staff's efforts to coordinate medication refills, although the new delivery system has received some criticism for its fees. Despite the challenges, the pharmacy is considered wonderful, with great service and a dedicated team that goes above and beyond to care for the community.