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“With the new Verizon Simple Mobile signal I can navigate quickly and easily and I have unlimited service when I travel to Mexico and I also have a line to my mother in Mexico and everything works for her. I recommend Future Mobile. LONG LIVE MEXICO .”
“Raven did an absolutely amazing job in helping me get my phone service transferred and everything up and running quickly and efficiently in record time! Will be back!”
“My phone has gotten hacked and I’ve been dealing with Matthew and he is very knowledgeable and patient and took me thru everything and the best way to handle this.”
“Quida was an absolute life-saver for me. I’m elderly with an Apple warch for the first time. Quida not only paired the watch to my phone , but also put the band on and helped me every step of the way. She definitely went above and beyond the call of duty!! I’m very grateful! L. Kurtz”
“Eddy has helped me set up my phone when it was being dysfunctional. I tried calling the help center which didn’t help at all and they ended up screwing up both my phone. I walked in and he helped me set it up in 2 seconds. Time is money so he saved my time in order for me to make more money.”
“Amazing service! Came in sept 5th around 4p and had my phone battery replaced in 1 hour. He gave me a phone call to come pick it up, when I got to the store he gave me alot of insight about what could go wrong in the future with my phone (phone related not replacement parts related) and even what was wrong & could be wrong with it now. Amazing service no scratches, no cracks, came out looking better then when it came in! Would recommend to anyone. Added before and after pictures.”
“I went in this store thinking here I go again. Gonna be walking upset. Let me just try it out. And omg was shocked. Met an employee name Jazmin and she was exstreamly patient with me. Gave me what I needed answered all my questions and round up getting more stuff and even better stuff. No pressure at all. Wow! Definitely go back to her and the store in butterfield Rd. Aurora. Ask for JASMIN!! You won’t regret it..”
“went in because my phone kept showing me a static screen. Not sure what they did but had it up and running in less than two minutes! No charge because no true 'repairs' were necessary, but solved a problem I couldn't fix on my own. will definitely be coming back here”
“Customer service at this location was excellent. I had several questions about my account and trying to decide what to do and Gabriel was exceptionally knowledgeable and helpful, thanks so much!”
“came in to get my charging port looked at thinking it was loose. they cleaned it and got it working properly within 10 minutes! incredibly nice and professional workers! will definitely be coming here again if i need any other phone repairs”
“Sam was great got my new phone ,got a new case and screen protector for one single price. The Manager was also so helpful and grateful that I got taken care of in half an hour”
“We came to this Verizon store for a sim Issue and We met Islah and he was very helpful and he gave us a best deal due to which we got ourselves phones, tablets and watches.Had a Great time with Islah and we Saved a lot on our purchase.”
“Jake is so professional and helpful in getting us exactly what we needed even on a holiday weekend. The store was busy on President’s Day, but every customer was seen, acknowledged, and helped. The store is immaculate, well lit, and organized. Will definitely be back.”
“I had a good experience with Kassy, such a great worker and good customer service. She helped me with changing my phone agency and was telling me everything about the changes and what Metro had to offer me as a new client with them. Now me my wife and in law are happy with our phone service so far. Thank you Kassy and keep doing what you do to make your customers happy!”
“Great knowledge of plans and devices, attentive to detail and beyond helpful very professional and over all a phenomenal experience, want to in particular thank Beto very grateful for his time and help, strongly suggest coming to this store!”
“Erik was super helpful after I went to another location on Orchard in Aurora that was terrible (they left me with no working phone and did something strange to my account.. don’t go to the orchard rd location!) Thank you Erik for helping me have a phone that works and knowing what you’re doing!”
“Mariah was patient and fantastic to work with as we worked together on a challenge! I’ve stopped in twice recently, and both people were knowledgeable and truly helpful!”
10AM - 8PM
1999 75th St, Woodridge
Mobile Phones
“I went to the boost mobile on 75th and woodward ave in Woodridge for help with a insurance problem. I was helped by Ali who had excellent customer service skills and fixed the problem that I had. I would recommend seeing ali!”
“I must say that my experience was nothing short of exceptional. From the moment I walked in, I was greeted with a warm welcome and friendly smiles from the staff. The store manager, Michael, and his team went above and beyond to ensure that my visit was not only productive but also enjoyable.The level of customer service I received was truly outstanding. Michael and his team were extremely knowledgeable about the products and services offered by T-Mobile. They took the time to listen to my needs and provided me with tailored recommendations that suited my requirements. Their expertise and willingness to help made the entire experience smooth and efficient.What truly stood out to me was the genuine hospitality displayed by the staff. Despite the store being busy, they made me feel like a valued customer and gave me their undivided attention. Michael, in particular, was incredibly personable and approachable. He took the time to explain the various plans and devices, ensuring that I fully understood all my options before making a decision. His professionalism and friendly demeanor made me feel confident in my choices.Moreover, the store itself was well-organized and had a wide range of products on display. The staff members were proactive in offering assistance without being pushy, creating a comfortable shopping environment. Additionally, the store's cleanliness and modern layout added to the overall positive experience.Overall, my visit to the T-Mobile store in Bolingbrook, IL, was truly delightful. The exceptional service and hospitality provided by Michael and his team made a lasting impression on me. I left the store feeling satisfied with my purchase and grateful for the outstanding customer experience. I would highly recommend this store to anyone in need of mobile services or devices. Thank you, Michael, and the entire team, for setting the bar high for customer service!”
“Victor was great at explaining the deals and promotions while also taking into account my need for a lower bill. I will definitely be coming back to downers grove for all my phone needs!”
“When I lost my phone, Josh M spent lots of time helping me find the best & most affordable option for replacement. The next day my phone was returned to me, and Josh M was able to fully refund me and set up my old phone again. I HIGHLY recommend him! He will work with you for whatever you need!”
“Working with Mike is super easy. He's very responsive and always updates me when they have special deals. Pricing is very good. Keep up the awesome work, Mike(s)!”
“I'm not good with tech I took my phone cause of a problem the customer service on duty asked me to leave my phone and she assured me my problem would be fixed as promised when I returned I was very happy with the outcome of the service proved to me thanks again for always being there for me when I need your help and services”
“WOW! Sam gave us terrific service. He communicated promptly, and did exact what needed to be done to fix my cracked screen.I got a new case, a screen protector, and a warranty, all for a very reasonable price.Highly recommended.Thanks, Sam & Always Cellular.”
“I recently had the pleasure of interacting with Verizon's customer service, specifically with Connor, regarding an issue with my new phone. Connor's professionalism and expertise were truly helpful . He patiently listened to my concerns and promptly resolved the issue with efficiency and courtesy Overall, I'm extremely pleased with the level of support I received from Connor and Verizon, and I highly recommend their services to anyone in need of reliable telecommunications assistance. Thank you Verizon”
10AM - 7PM
1147-B E New York St, Aurora
Mobile Phones
“This was the first time I ever had Great Customers Service! Jeanette and Nick was Phenomenal!! Nick kept a Smile on my face. He made sure me and my child was well taken. Care of. I would never go to another cricket. Five stars. !!!! Good work and now I have to bring them some grifts just because the service was amazing Go Jeanette !!!! Merry Christmas ❤️❤️❤️??????”
“This place is by far the most tech savvy gadget repair place there prices were very reasonable and time cinsuming I highly recommend it to any one with a broken phone or tablet”
10AM - 7PM
517 Main St, West Chicago
Mobile Phones
“Crystal was such a big help to me she took me step by step to work my new upgrade and a good deal on adding a sec line. She was patient and kind. Great customer service!!❤️ Thank you ? Crystal”
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“This Target is my saving grace. I love this target. I need something really quick? Target. The employees are nice and always helpful during returns. Most of the time they have a wide variety of different items and this target is quite big. Their app gets you up to date as to what they have in stock vs not. As for the value, yes it may be more expensive than a walmart but it's 100% worth the extra couple of cents.”