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July 2024 by David Chesney
Sue was so kind to take a baby sparrow that had a broken leg. I know he'll get the best care possible by this very kind woman.
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July 2024 by Endla Thornton
Sue is the best! Without hesitation, she received the fledgling house sparrow I brought in.
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June 2024 by Ksenia Krumm
Such a cute place, and it accepts injured wildlife.
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June 2024 by Sal Estrada Jr
I just picked up my Russian Blue cat for a week stay with Sue and my cat seems happy and clean and she didn’t look like she lose any weight unlike pet smart . Thank you so much Sue for taking care of Mischa.
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May 2024 by Martin G
I got to say that the location wasn't what I would want to feel comfortable, but she did a fantastic job and is very knowledgeable. My dog didn't come back to me all stressed and crying to come back to me. I would recommend her to anyone.
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November 2023 by Claude Lenoir
Nice lady.
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November 2023 by Jocelyn Sanchez
Best grooming place ♥️
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October 2023 by Wynter E.
Took my 2 dogs here for the first time . We are very pleased with our experience. Sue treated our dogs well. Her prices are amazing. Her kennel is a hidden gem in Warrenville. We have already booked our next stay.
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July 2023 by Peyton Henderson
while I was driving in Elmhurst I spotted a pigeon on the road that appeared to be stuck. there were lots of cars driving over it and I quickly realize it would probably be hit soon if it didn’t get out do the road. I pulled over and managed to get onto the road and pick him up and run over to a sidewalk. next thing I knew I’m sitting in my car with a pigeon wrapped up in my jacket and no clue what to do. i called the wildlife center that was closest me and they referred me to Country Pet Retreat saying saying that she’d be able to help me. I gave her a call and before I even asked a direct question, she told me to bring it over. I drove the 40 minutes to this place and she quickly came out and took my little pigeon friend and said that she’d be able to help him. i think it’s really cool that they’re willing to help birds that other wildlife centers would not take in. I hope my little pigeon friend is doing well, and I’m thankful that a place like this exist!
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July 2023 by Peachee “Noire”
TL;DR This place was one of the closest and few places willing to take in a baby sparrow I had found. I didn’t get to see much as far as care, but I’m satisfied and the property looked well cared for by an individual that seems to be devoted to nature all around.I was actually recommended to this place while calling around for a wildlife rescue that would take in a baby sparrow I had found. The lady who answered the phone was a bit curt and direct, but I told me I was welcome to come by at anytime because they run the business from their home. I could hear barking and rushed movement in the background so I assumed she was in the middle of some animal-related chaosIn short: the property is secluded but homey. A very cozy style that lends itself the forestry around it. There’s even signs stating that a portion of the property is officially (and legally, I assume) dedicated to preservation. I digress. The front door wasn’t clearly marked so myself and someone boarding their dog weren’t sure where to go initially. Within a minute or two, someone was at one of the doors near that office door. A lady (I assume to be the same one from the phone) poked her head out and inquired if I had called about a bird. I just confirmed and she quickly plucked the little thing out of the box. A quick thank you. Like I said, curt and direct. It didn’t feel rude or anything though. Right afterwards, she just addressed the person behind me so I walked off. There was a few dogs barking behind a fence but they looked cared for. Saw that they had pigeons in a cage nearby too. That’s all. This probably doesn’t count as “short” anymore.
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June 2023 by Veronica Krakowiak
Twice in one week I called Sue- I got her information from the local wildlife center when I called them about possibly helping some sparrows with a fallen nest- the wildlife center would not take them. I was able to successfully help the sparrows by making a makeshift nest and I could identify the parents continuing to care for them. Later in the week, I called Sue about 5 free baby chickens my dad came across- they were less than a week old. Both times Sue answered immediately, and no questions asked- she said bring them. Upon bringing the chicks in, mind you it was after 6pm on a Friday, she provided great information about the chicks, but also took them in. There aren't enough words to praise you Sue!!! I appreciate your knowledge, and sincere willingness to help! Thank you so much for all you do!
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June 2023 by Moe VikLew
I took a baby sparrow there and she was so nice to care for him. No one else seemed to want to help. What a great person she is and the place is awesome looking. And she was grooming a dog and the dog looked so relaxed. I live an hour away but it was worth the drive.
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April 2023 by Belinda Jarvie
Fabulous place. Genuine people, you can tell they love animals. I am so happy my dog is there with them while we are away ...just very nice..xx
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April 2023 by Joanne Tumminaro
Just a call says a lot. Sue should learn how to talk to a potential customer. Sue clearly has no personal skill in running a business.
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February 2023 by Salvatore Gualtieri
Sue took very good care of my dogs while they were under her care. In fact I believe she went above and beyond . I wouldn’t hesitate to recommend her services! ?