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“WOW! I was in an emergency situation and needed a vehicle quick (like 30 min before closing) due to a work crisis. Zachary was the hero of the day. In less than 45 minutes total - I got a car. Fast, quick, and keys in my hand and on the road. Everything in the end was a success! Thanks to Enterprise in Carol Stream, especially Zachary. I look forward to my next rental because this is where I'm coming back. ⭐️⭐️⭐️⭐️⭐️”
“Had an good experience at Enterprise when I needed a car to rent while mine was having work done. Christopher Doogan was excellent to work with His professionalism and expertise really made the rental experience wonderful. Highly recommend these guys!!”
“The employees that work there are always so helpful. They never steer you in the wrong direction. They’re always willing to go the extra mile in making sure the vehicle you chose is right for your needs. I will continue to go them for my future needs in rentals”
“I travel for a living and it's hard to find reliable rental car locations that never let me down. I can say with absolute confidence that this is the greatest Avis I've ever been to -- and I now rent here weekly for work. Joffrey goes WAY above and beyond to accommodate customers... undoubtedly one of the hardest working people I've ever encountered. This Avis location has a great fleet of cars; very well taken care of. Other Avis spots have ripped me off or dropped the ball on quality, but Joffrey keeps it transparent, honest and you can tell he genuinely values his customers. This is one of the FEW locations that actually has a local human answer the phone, instead of being sent to a call center overseas or to a corporate hotline.
*I am looking at these old reviews (presumably before he took over) and was surprised to see the Karen complaints. Maybe these people don't fully understand how rental car companies operate. I dunno. But you won't regret renting here, I'll guarantee you that.”
“Enterprise deserves all the stars you can give! Thanks to all that helped me get my rental for my business needs. They have really kicked it up a lot!8/29-9/1 dates”
“I recently had the opportunity to rent a minivan from Enterprise for my bachelor party weekend. The car was excellent. It got me to and from Nashville and a bunch of stops in between without any issues. Both Ian when I was checking in and Julian when I was checking out did a fantastic job along with everybody else who made it happen. I would be happy to rent a car from this location again. Great work, y’all.”
“Had a great experience with staff and rental process at this location. Chris (manager) went above and beyond with his communication and customer service. He was responsive and the vehicle i received was exactly what i booked a large SUV AWD (Suburban). His team that checked me in were also very polite and happy. They kept things very simple and easy - everything from booking, pickup and drop off. Thank you for making the travel logistics of my vacation painless.”
“Was sent to this enterprise because someone rear ended me and needed a rental car mean while. The guys were SUPER NICE and ACCOMMODATING on the phone with me and my ten thousand questions during the process and in person.”
“I was not happy with the change out of the vehical. The agent did explain why, but the vehicle was not my favorite. The agent was very patient, polite and helpful. I would rent from Avis again.”
“Great service when I needed help in a pinch. Check-in was great, and Jonathon gave me his card in case I needed help when I had little margin for error. His car says Trainee but he was a pro. My return team on Monday was also great, including a smart intern. This experience made me want to go exclusively Enterprise for rentals.”
“Clean location, helpful & friendly people and always going the extra mile to help. I rent a lot and this location is the one I always refer other to. Cars are always clean and ready to go at time of pickup. Forget an Item in the cat at return, they have always called me to let me know and hang on to it till I can get back to them to pick it up.”
“Mariah and Brendan were magnificent! Was renting the car through my insurance. They were prompt to drop it off after calliber confirmed I was there. The first car I rented was not working out for my needs and I called and Brendan was so helpful. They set me up with an awesome car I got to enjoy for the week.”
“We actually went to TS SPECIALISTS which is located in front of Hayes. We will not take our car anywhere else. The mechanics know what they're doing and treat customers with respect. Try them before you go anywhere else.”
“Eddie is amazing and the rest of the staff has been amazing help. What people don’t understand is that the car rental industry is extremely volatile and there are no guarantees, but workers do what they can with what they have. It just so happens that this location has more than enough to supply great customer satisfaction!!!”
10AM - 3:30PM
14 N Ohio St, Aurora
Car Rental
“Thank you very much to the parcel agency, I am very grateful and satisfied with your service, I will continue working with you from Chicago to Guadalajara, blessings”
“Been with National for years. Wouldn't go anywhere else. They do charge $300 as a hold to a car at most locations. $400 at airports so please add that to your amount before you go in to pay.”
“The guys at Avis in St. Charles, IL are awesome. They always do their best to make sure you have everything for your car rental. They call to make sure if your car is not returned yet, to let you know. Thanks Jim and Baker for always making my car rentals AWESOME!”
“I rented a car here for two weeks with and I am very happy with the level of service the team provided, the car was also really clean and new. The staff were always pleasant, friendly and flexible and have a real problem solving attitude. I Highly recommend going out of your way to hire from this office in Lisle”
“I would like to thank the lovely staff!! I wish I could give them 10 stars because the customer service I received and the patience they had for me was outstanding and over the top. I will definitely rent again from this location. Keep up the great work!!”
“I highly recommends this location. Very professional, fast customer service and great Price.There was no economy car but they give me full size care with Economy car price. Thank you Ali .”
“Lilly is an awesome professional, this review is a little late because we still have the car for another week. We rented through Costco and picked up in Naperville. Gotta say.... Lilly is awesome...”
9AM - 12PM
414 E North Ave., Glendale Heights
Car Rental
“I recently rented a vehicle for over 2 months from them and honestly ZERO complaints!Marcin is a great guy, who takes care of the costumer. He gets you in and out quickly. Fantastic customer service overall, Marcin doesnt try to upsell or pressure you into anything extra. I am hoping I will not need to rent a vehicle again for quite a while, but if/when I do I will definitely be renting from Macin and Hertz, Thanks again.”
“I LIKE THIS PLACE. I SUGGEST everyoneTO VISIT THIS PLACE FOR CAR RENTAL. ALTHOUGH ALL OF THE STAFF WAS GOOD BUT MY FAVOURITE WAS SAUD ABDUL AS HE DELT WITH ME NICE AND PROFESSIONAL WAY WAS SLEEPY BUT NICE PROFESSIONAL WAY OF TALKING TO CUSTOMERS. I HIGHLY RECOMEND THIS PLACE.”
9AM - 12PM
1580 W Ogden Ave #345, Naperville
Car Rental
“Chance was a pleasure to deal with. I was in and out of the location in a timely manner and I received very professional and personable service. I also observed chance treating other customers and employees with respect which made me even more confident that I would be taken care of. The return process was also simple and smooth. I’ve never been a fan of the rental car process, but dealing with professional people and friendly people always makes it that much easier.”
9AM - 12PM
902 N Lake St, Aurora
Car Rental
“The many reviews about this place made me nervous. Luckily I got to work with Edgard and he made the process smooth. He has very helpful and friendly and got me back on the road fast. It was my first time driving a Tesla and he took time to teach me about the car and how to drive it.Ask for Edgard if you will be renting from this location.”
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“Jorge Muñoz… Excellent Seller recommended 100% and more to all Latin people who are afraid to come to these types of dealers and fear that they will not solve all their doubts!!!”