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8AM - 6PM
4450 Weaver Pkwy, Warrenville
Auto Insurance
“I started this claim August 22nd and soon discovered that it was not going to be easy nor fast, after 4 interactions to resolve this claim I was fortunate enough to call the toll-free number and speak with Angela Turcaz, she was quick to research status of my claim and within not time I was back on track; or so I thought. even though I had provided all information with invoice the reply I got next indicated that the invoice must have the mileage noted before the claim could be processed. so, I contacted the repair facility and asked to generate the changes requested and re-submitted the document again. after receiving the automated reply of acceptance and 30-day waiting period it has now been another week and no reply? seems this should be simple enough to let someone know what status is? we I emailed my new friend "Angela Turcaz" and again she was quick to reply that the check had been cut on 11/8/24 and sent out on 11/11/24....WOW!
If only I had Angela Turcaz helping me to resolve this from the beginning how satisfied I might be and how much less work EVERYONE involved would have had to do!
someone needs to recognize her for the efforts she has taken to provide this level of service and make note to also explain to Mike Tasler, Karina Arteaga and Chris (Unknown last name) they can make note to step up their customer service a notch or two or perhaps shadow with Angela for some pointers.
thanks,
Joe Kennedy
NPA/CRM82558226”
“Deb was very friendly and helpful. She used her personal experiences to show me she understood my situation. She went out of her way to get an answer for a question that an agent has no reason to know. I look forward to using Deb in the future.”
“This was by far the most knowledgable, straight to the point, yet patient agency I’ve worked with. Chris was exceptional in helping provide me a quote and really breaking down all my options for me in a way I would best understand. Very personable and friendly staff all in all, 10/10 experience!”
“Emma’s personable approach, combined with effective listening skills, allows her to tailor her recommendations based on each client’s specific circumstances and needs. Made my experience with insurance stress free. If you’re looking to talk to someone, definitely see Emma! She’s amazing ◡̈”
“Tim responded to my inquiry the next after I submitted it through the app & got my policy updated as requested. Very quick turnaround excellent customer service”
9:30AM - 6PM
7440 Woodward Ave Ste H, Woodridge
Auto Insurance
“Eddie answered our phone call with a friendly and enthusiastic voice. He was very professional and quite knowledgeable about auto insurance coverages and offered advice as needed. He wasn’t a “pushy” nor aggravated salesman, but one that was patient in explaining & answering our questions. He was personable and helpful. We had a list of insurance companies that we were planning to call and compare coverages and pricing, but after talking to Eddie, we decided to go with Allstate. In total, he presented himself as a trustworthy person—and good salesman.”
“Hands down the best experience I have ever had with an insurance company. Phil Massey did a great job explaining everything to me, but most importantly saved me money and got me out of a terrible situation with All State. Couldn't recommend his services more.”
9AM - 6PM
1033 East State Street, Geneva
Auto Insurance
“Customer Service from Ashley and Ricardo was stellar. Appreciate so much the care taken to explain policies and attempts to get the best deals. This was so important for me and my family. Thank you Allstate.”
“I have been with State farm for a long time, Sean Carney and his office staff are the true definition of "State Farm is there". My main contact is Marcy I am lucky to have such a professional and knowledgeable contact, she keeps her cool when I don't! State Farmer for life!”
“Ms. Arlesia Moore and Dan Parker helped me to have my auto & home insurance transferred to State Farm with great patience. They always timely provided me answers/solutions to my numerous questions & concerns. Thank you very much!”
9AM - 5:30PM
525 S Tyler Rd Unit B, St. Charles
Auto Insurance
“I wanted to compliment this office, particularly Joseph Mamalat. He made me believe in the difference of who your provider is and offered me very good coverage. He welcomed any question I had and gave me complete information to make up my mind. I wish I had more cars and houses so I could insure them with Joseph. If you ever read this, Joseph, please know that I am very thankful for your help; I do not worry about this aspect of my life anymore. Good job, keep the same pace.”
9AM - 4PM
516 W Boughton Rd, Bolingbrook
Auto Insurance
“State farm was really reliable and helpful throughout, with very affordable prices and especially Nancy was right at the forefront of helping me navigate around using the State Farm insurance service.”
“Gus is a great agent. He’s very responsive and friendly over the phone and through emails. Get things done efficiently and accurately. Would highly recommend this location.”
“Everyone in Andrew’s office is professional yet they’re also pleasant & personal at the same time & knowledgeable with any questions I have ever had!!”
9AM - 5:30PM
2795 Church Rd, Aurora
Auto Insurance
“Greatly appreciate the staff. Very friendly and pleasing to speak with. Overall got an awesome bundle with a great price. No hassle, no stress, even through a text! Very much appreciated STATE FARM. Thank you again staff.”
9AM - 5PM
933 E Ogden Ave, Naperville
Auto Insurance
“Carolyn Semanic's State Farm team is seriously top-notch! They go above and beyond to make sure you're taken care of. From answering all your questions to providing expert advice, they're always there for you. Carolyn herself is a rockstar! She's knowledgeable, friendly, and genuinely cares about her customers. Whenever you need assistance, you can count on her and her team to be super helpful. They truly make you feel like a valued customer. I cannot recommend them enough!!”
“Dan is amazing he went to bat for us in ways I have never seen to get us covered in a claim that went above and beyond what the policy stated. You can trust Dan and his staff to not only get you the best rates but to be there for you when you need them the most! thanks Dan.”
9AM - 5PM
3015 E New York St #A1, Aurora
Auto Insurance
“WOW !!!!!!! It's no wonder I went back to Greg after years of being out of town. Customer service par excellent !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Other companies who really have no customer service should learn from Greg. More and more companies are getting rid of customer service. I'm refusing to do business (if possible) with companies that have no customer service. They don't even answer their phones or don't publish a phone # that you can use.”
9AM - 5PM
526 Washington St, Naperville
Auto Insurance
“This is a fantastic office! Elizabeth was able to help me with all of my questions and concerns instantly. She was also very friendly and professional. 10/10 would recommend receiving a quote from their office!”
“Kenic Navarro, insurance advisor. Fantastic boy.
He is very kind, charismatic, attentive, proactive and above all he resolves the situation that arises. Excellent attention.
Very grateful to you.
God bless you and bless everyone in the company.”
“From the first phone call to the meeting several days later, Sherry was amazing! She was very friendly, professional and knowledgeable. I highly recommend the Janna Misek-State Farm Agency.”
“My agent Chris is great but Allstate has an inflated figure as to the value to replace my house which in turn inflates my premium.I like the drive wise auto insurance option.”
“I recently called to get a quote on auto and home bundled and I had a great experience with Michelle. She was so responsive, kind, willing to answer any questions, and no pressure at all. I feel like my first time State Farm experience started off on the right foot.”
“Jason and his team are phenomenal! Hard workers and very polite. Never had any issues with this team. Wow! and it doesn't hurt that they are very local. Jason and his wife are always ready to help and make sure you are getting the BEST service, rates, and coverage for ever need. Thanks Jason!”
“Great and personalized service, They took the time to explain me all details about the Auto insurance is better for me and how to get the best coverage with better discounts. I highly recommend Dan as my agent. He can help you not only with Auto/home/life insurance, you can contact him for investing, you will be in the right hands.”
“I am very happy with their services. They always go above and beyond to help me. People are very attentive and polite. They never make me wait for a response when I ask them for something I need. I have been using this company for my personal and business needs or years.”
“Bolingbrook farmers insurance Roberto agent has helped me with my auto and home policies for 3 years, he explains and answers all the questions you ask him, he is friendly and professional.”
9AM - 6PM
1811 N Main St D, Wheaton
Auto Insurance
“Check on my policy and she provided the answers I needed and then sent me a copy of my insurance card so I can be all set with that requirement I think she’s a good agent and the state company covered my roof for hail damage and everything went pretty good”
“Dear traveler...
If you are looking to insure a seasonal / manufactured home, RV, camper, travel trailer or anything really,.. ask for Danielle Fredette!
My wife and I have only been working with their team for a short amount of time but I can already tell that we are going to be in excellent hands and really enjoy doing business with them! We contacted them to get a policy on our seasonal manufactured home / property. After getting a few quotes from some of the other agencies my wife and I were left feeling a little discouraged but we could not have been more lucky than to work with Danielle. She was an absolute pleasure to deal with, and to our amazement is also an expert RVer and traveler. We had a very nice conversation, got a few travel tips and even ended up bundling our other two vehicles in with the seasonal property and saving a few bucks as well.
Seriously A+ experience so far.
I hope we never have to use their services but my wife and I will be able to drive the upcoming thousands of miles with peace of mind knowing that Danielle and the rest of Kevin Calders team are there to help us out if $#!t hits the fan.
P.S. give Danielle a raise because she is an absolute treasure!
The end.”
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“I've been with John for over 20 years and and he has my highest recommendation. He has always been very responsive and helpful, not just to sell insurance, but get the right coverage for my family. I am thankful to have John help us through a few difficult situations over the years. Just recently, he went out of his way help us get a new car covered quickly. Definitely a 5-star agent!”