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“Very helpful knowledgeable guys. Dropped off a hard drive with an absolutely destroyed sata port and they had were able to fix it and surprisingly enough I didn’t even need a new hard drive. Definitely a go to if you need computer assistance!”
“Scott was very helpful! We came in with a long complicated lists of things we needed done and Scott was able to help us with everything in a timely matter. I recommend this store!”
“Must be new owners last x I was there it was filthy, smelly and there were bugs crawling everywhere...HOWEVER IT WAS CLEAN N STOCKED N THE GIRL WAS GOOD! I left happy ?”
“Went to the ATT store to pick up some new iPhone 15’s for the family. A couple of bumps along the way, but the manager made it happen and we walked out with 3 new 15 pro max. Great service and professionalism.”
“Today my family and I went to the Round Lake location to upgrade our iPhones. We were greeted by two incredibly kind and welcoming employees: Bryan and Julian. They were very quick to help us get our upgrades, as well as incredibly willing to answer any questions we had and were overall super helpful and friendly. When there was downtime due to transfers or software needing to be updated, both Bryan and Julian took the time to ask questions about us and were so enthusiastic during the entire process. This is by far the best experience we’ve had when getting new phones and we will 100% be back!”
“Lupe was very knowledgeable. She took the time to explain my options and answered my questions. She took her time and explained what she was doing as we went through the process. By far the best experience I’ve had at a Verizon store. Was dreading the process of purchasing a new phone, she was amazing. Actually left the store with a smile on my face!”
“Andrew and Chris were super helpful helping me switch my cell to AT&T. Fast, courteous, and knowledgeable. Would highly recommend dealing with this store location”
“This is the 2nd time that Karen goes above and beyond on helping me my wife and my daughter. Karen is very professional , knowledgeable , and able to assist all costumers that come in through that door. She greets all and is able to help all. Karen makes sure costumers don’t walk out the door without being waited on. I did retail quite some years ago and am costumer orientated. And know how important it is to make sure the walk out of the shop happy so they can come back and shop at the same store. You can tell when people really want to help and love their job. This employee Karen goes above and beyond. Keep up the good job.”
“Michael was super helpful and knowledgeable. He helped me find a repair center so I could get my phone fixed and trade in my phone. I went from having to pay nearly $1300 for a phone to only having to pay $300. 100% recommend this location”
10:00 AM - 6:00 PM
4912 Northwest Hwy Suite A, Crystal Lake
Mobile Phone Accessories
“Today my husband & I went to get new phones. I was dreading the whole process. BUT Scott C. made our customer experience a great one. We were immediately greeted and assisted upon walking in the door. Scott was very knowledgeable, professional, friendly & had a great sense of humor. He made sure we were happy with our new phones and had all of our questions answered. Really made us feel valued as customers of AT&T. Thank you, Scott.”
Mobile Phone Accessories
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Mobile Phone Accessories
“Mihai and Junaid were so helpful with all of the things I needed when I visited today. They were patient and knowledgeable about the phone upgrades I was looking at and all the questions I had. They were kind, communicative, and so helpful. I was able to get done everything I needed in store which was amazing. I've been to other locations that did not provide service like this, thank you both so much for all your help today!”