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July 2024 by Joe Orlando
This place needs some renovation, especially the bathrooms.
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July 2024 by Mary F
Very organized, clean swimming pool, Lots for kids to do and there is nice shade.
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July 2024 by Jana
Our campsite was actually very nice. We had a great view of the lake. The bathrooms are fine.
Unfortunately, our vacation was somewhat overshadowed by the exceptionally poor customer service. Or rather the unfriendliness of the staff. It was very annoying when we did our laundry and had to take all our light-colored clothes with rust stains out of the machine. We went to the office with this problem and were told: "We've never had a problem like this before". With these words, the first person left us standing there. As if our concern didn't count. Incidentally, I found two more complaints of this kind on Tripadvisor after this incident.
So we spoke to the lady working at the computer in the entrance area on the left-hand side. Again with little understanding, she then moved to speak to the boss. After 2 minutes, she returned from the back of the office with the words "There's nothing we can do. Besides, we don't know if your clothes looked like that before!"
All this with little understanding, empathy or friendliness towards us as guests. And of course: We come on vacation with our ruined clothes, only to blame the hotel. That's my goal on vacation....naturally not....All the behavior, tone of voice and facial expressions of the staff were extremely rude. No apologies or anything. Our only concern was the way this problem was handled. That is zero customer service or courtesy. Two beers on the house and an apology would have been okay, especially since we were able to remove the stains with a hand wash.
What we can say though, no matter how nice this spot is, we will not be returning as the staff are just so cheeky.
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July 2024 by Bev Cavazos
Beautiful campground, very nice people
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July 2024 by Cher Wheeler
Excellent ?
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July 2024 by SUE TREMPE-RYAN
So happy for another new Season at our Summer Home.. reconnecting with our FLB Family!
Nearby activities: About 1/2 hour West of Great America
Safety: Gated community..
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June 2024 by Kaan Ryit
If the lake is fish lake why can’t you fish?
All regulars not for adventurous people…
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June 2024 by Sue Ryan
Family owned for 85 years!!
Great for families with kids.. lots of kids activities.
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June 2024 by Charles Plumberg
Made reservations in January. Arrived early June. Received a spot near the bathrooms with the access walkway to them was right under our bedroom slideout. At check we were greeted by a person who was talking to us with his mouth full. Pieces of food kept flying out os his mouth as he spoke to us-somewhat unintelligibly. Then he showed us to our site. I had questions but after poiting at it as he drove by the site, he sped off before I could catch him.
You will get a lot of information the day before you show up. Part of what you get is a reminder that they will charge you even more to gaurantee a site. But since We booked so early, they had plenty to choose from. But I got the one described above.
I think there are lot of regulars that get preferential treatment and that is why I was bumped to a really poor spot. I think the fact that it is mostly regulars is also the reason that it is loud well after 11PM. So pay extra to gaurantee your spot if you want. But it was already a high price. Especially for how dinky the spaces were. When we visited our local friends they confirmed bad experiences as well.
We chose this place because it was within 15 minutes of our destination. I would rather drive an hour next time so that i will not be taken advantage of.
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May 2024 by Ashley Farcas
They don't allow you to camp in your car, didn't have an issue with it a few years ago
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May 2024 by JG
Had a great day biking the trails, canoeing the lake and hanging out with friends.
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April 2024 by Emanuel Peralta
Is the beautiful site in
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April 2024 by timothy hayes
Awesome campground fun for all ages
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April 2024 by Charlie Berndt
Although, there was something fishy about this. ?
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October 2023 by Alexandra Duhalm
Water smells and you gotta pay $12 for guests
