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9AM - 6PM
195 IL-120, Volo
Banks
“We have been with State Bank of the Lakes in Spring Grove, IL for 30 years. We have done all of our banking with this local bank and have gotten to know many of the team members. We have worked with Kenda lately to purchase some CDs and set up a new savings account. She always takes time with us, and offers us options. Would never bank anywhere else. Ann & Rick Petersen”
7:30AM - 5:30PM
625 Cog Cir #200, Crystal Lake
Banks
“Everyone is always very helpful and cheerful at the Crystal Lake IL branch. I’ve never had a problem. Diana is always able to get me what need in a very timely fashion.”
“I've been a First American customer since 1988. For the past few years, I have worked with the fine people at the Lake Zurich branch. They are wonderful, customer-oriented employees that go above and beyond to meet all of your banking needs. I would definitely recommend this branch for all your banking needs.”
“I have had exceptional service from First American for years. They know me and are so proactive in the support they provide. Recently I changed the legal structure for my business and didn't think about the need to change my business bank account. They called me and it was so easy to take the new documentation to them and they quickly changed the bank records. I am very grateful to have a real community bank that I can depend on for business and personal financial needs.”
“Adam at the Lake Zurich IL Schwab office is very nice. He answered my questions. We discussed things Schwab offers. I am very satisfied with this office. Thank you, Adam.”
“Been banking with First American Bank since 2016. No issues. I’ve had this bank go after a place of business who cheated me and kept my money in 2021. It went well and First American Bank got my money back from them.I call with questions and have never gotten anyone rude or unwilling to help answer my questions.They will refund one overdraft fee if you’re nice and have good cause. I think you’re only allowed one freebie though.”
9AM - 5PM
60 E Main St, Cary
Banks
“This group of people are amazing! Fun and Real as it gets! They are always more than their job title! I love seeing their faces and will only go to this affiliate !”
“We have been banking with Wintrust for the last couple of years. We have been extremely happy with the service we receive from them. We have been working with Corinna Burgess. Corinna is extremely professional, highly efficient and a pleasure to work with. We hope to continue our relationship with Wintrust for many, many years to come.”
“Alexis Gamboa was a great help during a very long session assisting me with several
tasks. She, and others there, are always polite, kind and helpful!!!”
“I've been a First American customer for over 30 years, and I continue to be amazed by their excellent customer service. I need to give a special shout out to Kathy Murray who works at the Round Lake Beach branch. She went above and beyond to help me right before the 4th of July holiday. Her efforts for me were a fine example of what customer service is all about.Thanks again, Kathy.”
“The Manager Wilma. And her staff Mariela, Giovanni and the other staff from round Lake Beach Branch they always have a positive attitude and always support my needs and in addition I also witnessed every staffs how much they inter with there’s customers . Keep up the good work.”
“I can’t thank State Bank and especially Laura and the Round Lake branch for helping me with a fraud case! She was so patient and kind as she helped work through working with my accounts. She represents the service one would want from their personal bank!”
“There was a point when I wouldn't have written a great review, but things have VASTLY improved at Community Trust Credit Union, particularly at the Grayslake branch. So friendly! So knowledgeable! So willing to go the extra mile. It is going back to the friendly, local credit union I remember when I joined a decade ago. That makes me so happy!”
“Diane & Chance are professionals
They took time today and helped customers especially my wife and I
Thief’s hacked into our acct and took $$$$
Diane helped get things straightened out well
She’s terrific
Chance explains things clearly - confidently and honestly
Class act all the way
These are great examples of how good employees treat customers”
“Tom Plonowski and the entire staff at the Wauconda, il branch did an outstanding job, they were efficient, well trained and actually answer phones LIVE everytime with care and follow up. In addition they by far had the best savings rates, highly recommend as true customer service is so hard to find, but so appreciated! Thanks again, Mike from ING is good apparel.”
“BMO as a bank is middle of the road as far as options and services offered. However, the Cary IL branch (on W Main St) was fantastic to deal with; knowledgeable, patient, upfront and very personable people. I want to single out Joanna W and especially branch manager Lori R for their excellent service, follow-through, and attention to detail. Thank You, ladies, for all your help.”
9AM - 5:30PM
351 E IL-173, Antioch
Banks
“i was having a extremely bad day, im sure we have all had them! it wasn't until i received a call from ebony and and she explained everything very easily and made me feel very comfotable did my day get better. im sorry I forgot the person who signed me up but she did the same for me. It really showed how good the team in Antioch really is and how lucky i was to be part of GLCU in antioch!!!”
“We worked with Eric for the past few month and we couldn't be more pleased! Eric worked very hard for us and was able to get us into an appropriate loan that fits our needs. We found our dream home and he made the process super easy. His availability for questions made the process understandable.”
“I honestly love this bank. I’ve been here for years and although I do not live in the area you can go to any Wintrust branch and be helped. The bankers here are helpful and always nice. I did get a snobby banker once but I’ll just take it she was having a bad day.”
“I really like this Bank and all the people that work in it. They are very efficient and friendly. My biggest gripe is that at the drive-in window they don't make the far left window for business transactions. Somebody simply depositing a check should use any other lane. I typically have large Bank envelopes filled with deposits for my business. And I sit in line and wait for Joe average when there are other lanes open and available that I simply cannot use. This is an inconvenience to another wise great bank to do business with.”
9AM - 5PM
4302 W Elm St, McHenry
Banks
“David Pitts did a great job explaining stuff to someone who has never gone in a bank by themselves (me) and helped explain credit and transfer my checking to a new account. Thanks David!”
“I use this branch regularly and the branch manager, Renata, is the best! She is very personable, professional, and knowledgable! She has guided me in the right direction to make my money work for me and she has not been pushy at all. Her advice is very much appreciated!”
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“I've always used consumers. It was my first bank, first credit card. Helped build my credit so much. The staff was always so nice and the building itself is always clean. But since Covid I feel like I've had problems with the online and getting through to people on the phone. I always had to go in to get information. I work nights and make deposits using the ATM. They were under construction for a few days and I noticed they were open and it kept rejecting my deposit. It was just annoying. Ever since the new system in the drive thru I've had nothing but problems.”