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March 2024 by Artur Ciegotura
This store feels like the entire world has slowed down. I have been coming to this store for some time now. I have a feeling no one on the staff has any urgency to do anything. Tonight I came in to print a few pages of some important documents. A staff member handed me a wrong usb cable and then she said they dont have any (I know they do) and pretty much lost interest in helping out. On the way out, I asked the manager what happened with the cable soon to find out there was one! The media staff is sluggish and not interested in helping out. That bothers me a lot as we also come here to print pictures and feel like people don't want to work there.
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February 2024 by Gus
The public needs this store to open an hour earlier, at 7am every day. There’s plenty of morning traffic with few options in the area. The store can be supported with enough area traffic an hour earlier.Even the other Lombard Walgreens at a less trafficked location opens by 7am.
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September 2023 by Alex R.
Made an appointment for my uninsured friend for COVID testing and it said it was free on their website. I confirmed this multiple times. I get to the window to a very rude woman stating he'd have to pay $128 dollars. Definitely call to check and ask for the name of a person since they're deceptive.
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June 2023 by Nicholas Benedetto
Place seems clean and well organized.
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June 2023 by Kyshona Dunn
Ramah, the pharmacy intern, is always respectful, pleasant, and knowledgeable when counseling me on my meds! It’s always nice to have a friendly face waiting to help me with any of my questions and concerns.
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March 2023 by ladonna mcgee
I habe been visiting this Walgreens here in Villa Park on east St. Charles for about 15yrs and has always had a pleasant experience with their pharmacy but the clearks inside could be more friendly to all customers not just some.
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February 2023 by Benjamin A.
The pharmacy staff is rude, impersonal and don't know their a** from asprin
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January 2023 by Alex Mikos
Wow. 45 minutes in the pharmacy line and two people got through. Absolutely absurd. Honestly I don't even understand how it can be so slow.
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January 2023 by Tiffany Russell
Why make people schedule a covid test if it is going to take almost 30 minutes to complete. I was the only customer when I got there. Such a joke, no sense of urgency what so ever.I would also like to add they took so long the customers behind me were honking and I was late to pick my child up from daycare.
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September 2022 by J
UNRELIABLE WEBSITE HOURS / Website said "Pharmacy is Open" (and listed until 9 p.m.), on Sunday, but it was CLOSED. (Try it yourself next Sunday, you'll see.) I'd mentioned to staff another website error but they don't fix the website. Use website at your peril. Staff is great when they're there, though. Hence the 3 stars; it's staff, they're good.
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August 2022 by Dennis Korn
Good service. They "hello" me every time I enter.
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July 2022 by Omar Syed
Photo section have very bad camera don’t take passport size photos.
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June 2022 by J Leo
UNRELIABLE WEBSITE HOURS / Website said "Pharmacy is Open" (and listed until 9 p.m.), on Sunday, but it was CLOSED. (Try it yourself next Sunday, you'll see.) I'd mentioned to staff another website error but they don't fix the website. Use website at your peril. Staff is great when they're there, though. Hence the 3 stars; it's staff, they're good.
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April 2022 by Michelle_ Mybelle
I've had issues with this Walgreens with curbside pick up. It's awful! They make you wait a long time. Today I waited 15 minutes and I had to call the store while waiting to see if they were even bringing out. Very disappointing. Won't be placing or shopping at this location anymore.
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February 2022 by Content Cremator
I don’t think I’ve ever waited so long to pick up a prescription. Almost every time I’ve come to this location to pick up a prescription it takes at least 20 minutes to pick up a prescription that is already prepared.
