-
March 2024 by somasundaram Periyakaruppan
Worst Service! They take their own time to provide medicine!!!
-
January 2024 by Roy B
Came to get a prescription filled. They were a little busy, the cashiers/techs were fine, but pharmacist, morin odeesh, was the worst. Extremely rude, negligent, and disrespectful. He made several HIPAA violations during our interaction. He is prejudiced/racist as well. After my bizarre interaction I went to the store manager, Caroline, to explain the situation. She agreed that moron odeesh was extremely inappropriate and was going to write up a complaint about him as well. He was also rude to her when she inquired about what was going on. She was apologetic to me which I appreciated, but walgreens cannot have a racist negligent pharmacist, morin odeesh, on staff that violates HIPAA regulations.
-
January 2024 by Chris Brown
Pharmacy is slow. Getting prescriptions that are already called in should not take long to pickup. Get better organized.
-
December 2023 by Beth Siegel
Do not depend on the pharmacy for anything. Always out of stock of things. Takes over 24 hours for them to inform you they are out of stock. Will not tell you if something is in stock if you call in.
-
October 2023 by Geneva C.
If there was a zero I would have posted that. This Walgreens 24 hour store on Roosevelt & Summit, Villa Park, IL., is the worse place to try and get answers or have a medication ready when they said it would be ready. No confidence at all for Walgreens, it is a huge muli-million dollar business and was told the other day they do not have my medication in stock and do not know when it will be available. This is America right? Since hydrocodone has been abused by some, I have to suffer in major pain. I have Neuropathy and arthritis for years. there is nothing that can be done. I suffer with major pain if I do not have my medication. I go to the doctor's office every month (40 minutes away from my home) drop it off at the Walgreens only to be told it will not be ready for a few hours to a few days. Severely understaffed and they need to hire ALL Walgreens are the same. It is a crap shoot sometimes I get my medication no problems (I can count on one hand the times that happened). Most times I am told too early to fill medication. I have to wait till the next day or two days and come back again to pick it up that is if they have it in stock. I am a senior citizen, why do I and many others go thru this? many other pharmacies are the same. I tried other pharmacies all are the same. I go to the same Walgreens every month; don't they know that? Don't they know by now I am not a "drug seller" or go overboard and take too many. Clearly I am just a number to Walgreens, there is not one person there I could give a good rating to. I have been going back and forth with Walgreens and so has my doctor for 3 days now. Why do senior citizens have to jump through hoops to get our medications? I WROTE TO THEIR CORPORATE OFFICE COMPLAINING OF THE SERVICE AND LACK OF MY MEDICATION, 2 DAYS AGO, TOLD BY EMAIL SOMEONE WHOULD RETURN MY EMAIL. NOTHING...NOTHING - WHY????????? I need my medication I do not take too much I am very careful to take what is prescribed by my doctor. Don't know what to do anymore, have to call my doctor again.
-
July 2023 by Slayer Of All Virgins S.
Here I am again, I quit going here but I'm picking up for my mom. Dear God please somebody some doctor, hospital, someone please take away their license someone's going to die because of this pharmacy. They're definitely gonna die from the wrong prescription, from an overdose, most likely a heart attack after waiting 3 hours going back there and waiting 40 minutes in line to pick up prescription that's "ready" then being told it's not ready yet....!!!!!!!!!!!
-
June 2023 by Wayne VanPatten
The pharmacy told me a few hours for my meds that keep me from having chest pains and rapid heart beat .then said I need to see my doctor again I called as I was in front of my doctor asked what they needed from him .they had no answer just another lie while I'm having chest pains .there is one professional pharm.she is middle eastern .all the rest are narcissists who abuse their power and go over drs.
-
April 2023 by Google user
Terrible pharmacy. My child's prescription was called in 48 hours ago. They still have not filled it and the pharmacist went on break when I came here to get it on my lunch hour. What a pathetic pharmacy. Why are you in the pharmaceutical industry? If you're not going to take care of patients, the way you should. The day Walgreens goes under is a better day for America.
-
March 2023 by eric arndt
Terrible pharmacy. My child's prescription was called in 48 hours ago. They still have not filled it and the pharmacist went on break when I came here to get it on my lunch hour. What a pathetic pharmacy. Why are you in the pharmaceutical industry? If you're not going to take care of patients, the way you should. The day Walgreens goes under is a better day for America.
-
March 2023 by Ivan T
The most useless pharmacy I've ever dealt with. They don't even answer phone calls. They leave you on hold and straight up hang up on you!!
-
March 2023 by Russel Fabian
Only come here if you have to. Trust the 1 star reviews.
-
February 2023 by B M.
It's true, this Walgreens is better stocked than most (better, not best) but customer service is severely lacking most of the time. There will usually be just one checkout person in the front covering the register and photo, on rare occasion there are two people. The pharmacy is ridiculous. You do literally wait 30 minutes whether it's the drive up or in store. I waited 30 minutes with only 3 people in front of me the other night. I had already paid for my medicine through the app. Just needed to pick it up. The fast lane is there but there isn't an extra body covering it. There is always an issue with almost every person. Sometimes it's their fault but most of the time I can see it's poor communication from the pharmacy and one person helping customers. The first person had not been to Walgreens before so it was a lot of questions and checking. I get that. The next person had insurance issues where they were telling her she had no insurance and the woman was like I just filled a script here 3 days ago with my insurance on file and that all took 15 minutes to sort out. The next guy gets up there and they tell him they don't have his medicine. He tells them I got a message it was ready and he shows them and they tell him, "well we had to order it. It'll be here in 2 days unless you want me to check if another store has it. The guy was polite but he asked why they wouldn't have called him to tell him that after waiting 3 hours and now it's 7pm at night. CVS is just as bad. The best thing we can all do is find a smaller, community pharmacy that actually cares about its customers. They are understaffed and that is corporate Walgreen's issue but the people they do have are pretty lackluster in my experience. Until a lot of us go elsewhere their business model is that we depend on them regardless of how they treat customers and that's why all of these enormous monopolies stay in business.
-
February 2023 by Sara S.
Expect to wait at least 30 minutes to get your prescription. Severely understaffed and they need to hire.
-
December 2022 by Ashley Notarianni
Most incompetent and slowest moving group of employees I've ever seen
-
November 2022 by Brian N.
Bad experience. I rang the customer service bell several times looked for staff to help open the cabinet for razors but no one would/could assist. Then waited in line at the pharmacy (about 12 people long) with one rude pharmacy tech. I had to wait about a half hour in line then when I got there, the tech said I don't have insurance for medication. Ive filled probably 10 other prescriptions this year with my insurance without issues. I asked she re run my insurance and she insisted it didn't work. I ended up having to pay $75 for generic antibiotics