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January 2024 by Tamara Thompson
I would express DO NOT USE THIS COMPANY!!!! The person Laura that answers the phone, is a very condescending woman. Attitude towards the public, and their customers, Abhorrent!!! I will never refer this company.The tow truck driver was so trying to be deceptive. I want to follow the truck. He drove so fast with my car on the flatbed, I was like damn, look at how he's driving, to my roommate.Before he towed it, I was asking questions and he kept saying, we work with the Villa Park police...like, that was supposed to make me trust him.I trust the VP police, not him.Very bad experience with these two people, considering I just with through a tragic situation.
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January 2024 by Bedolla Veronica
They behave very rudely in the way they serve you and have bad customer service
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December 2023 by Tammy Munoz Munoz
Horrible customer service, It shows on their website that they give a military discount and I ask and they said they did not. The gentleman I spoke to needs to learn to go back to school to get some customer service because he was horrible
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December 2023 by Jenny Jenn Main Er
Fabulous staff and company, quick tow to my new shop for repairs. I would recommend them every time!
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December 2023 by Brian Jones
They were very supportive when we got my son's stuff out of his totalled car. They went out of their way to pop the trunk open so we could retrieve his tools, then let me drive into the yard to put our boxes of his stuff into my wife's car. At a very trying time for us, they didn't add more to our troubles.
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December 2023 by Sana Gafoor
Extremely rude front desk staff, both in person and on the phone. They need to understand that some people are recovering their vehicle after an accident; common courtesy and professionalism were just not present. I work with veterans and for veterans daily; this is not how any professional experience should go.Would greatly recommend going elsewhere if possible.
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September 2023 by SolidSlogans
Very very bad customer service, and rude on the phone, and probably RACIST, do not recommend.
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July 2023 by Laura F.
Veteran's Towing is absolutely the BEST. Pleasant dispatchers, fast response, really nice and professional drivers. I will always use them. Great local business.
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June 2023 by Magaly Gomez
I called and they sent a tow truck right away, it arrived in 10mins. The man who towed my car did a very nice job, he was quick, cautious, and handled my car with care. Thanks again!Service: Car towing
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February 2023 by Marie Duwal
They towed my car cuz of a flat. And having lived in Chicago it was a given that there would be a ding or some damage after a towing since those tow companies didnt care about the car they towed. Thank you Veterans for showing care when towing my car. It is much appreciated.Service: Car towing
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February 2023 by Aaron Banda
Called and asked if they have anybody who speaks spanish. And the guys exact words were "this is america, we only speak english "
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February 2023 by Dave Givens
Bad customer service. I'd give 0 if I could.Service: Car towing
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December 2022 by Phil S.
Absolute Great team at Veterans Towing. Cory was a rock star and a pleasure to deal with.My semi broke down on a Friday and I wasn’t sure who to call, did a search and came across Veterans and I could not have been happier.They scheduled my tow, showed up when they said and are very reasonable and fairly priced.They held onto to my semi over the weekend and towed it to my mechanic when they opened without a glitch.I would definitely recommend Veterans and I will be a return customer for sure. Thanks again Veterans ?Service: Special vehicle towing
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December 2022 by m b
Customer service is pretty awful, they don’t really care about answering any of your questions. Prices are absolutely outrageous, it’s almost like a scam. Avoid at all cost if possible.
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September 2022 by Hank Oram
I called them to have my truck towed unfortunately they couldn’t get a truck out to me. Cory got me in contact with another towing outfit that ended up towing my truck. He said he do whatever it took to make sure I wasn’t stranded. If I could give them more than 5 stars I would.
