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September 2024 by Henry Ancy, Jr.
Great employees, great service and very helpful
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August 2024 by Elvis Andruszkiewicz
I have been using Jewel Osco for a few months now. I personally like Ray at the pharmacy, he’s very calm and collected- everytime I visit he’s a nice face to make me feel better with my anxiety, pain and just overall life. Other pharmacists are also present and the assistants are wonderful, there’s just one lady that I don’t think is really friendly or „I want to come back to see these guys again”. For respect I’ll leave her name out of this review, but she could really use either a serious hug, a lover, or perhaps just someone to talk to- although I attempted that today to be kind (even under immense anxiety and pain) but she didn’t care to smile. Hint: Her last name defeats mine. This Osco usually has my medications, except one that is always difficult to find because of others abusing it. So far I was able to obtain it at another Osco. Such is the world. Overall I give this place 4 stars, Ray gets 5. There are other technicians that I enjoy and would love to leave personal comments for- but I can’t remember their names. I’ll leave a review in the future.
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June 2024 by John Bushie
Very helpful and friendy. Bonnie is a treat.
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December 2023 by C N
Pretty good service. Better than the Jewel in Lombard. The employees are pretty decent.
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November 2023 by Todd Vorbau
They sell spoiled meat at the jewel on st Charles in Villa Park. I bought a pork butt roast that was dated 11/27/23. When I went to cook it on 10)28/23 it smelled rancid. I already threw out the receipt so I couldn't return it. And it was too stinky to bring it back. It made my house smell and I didn't want my car to smell like that. They must have mishandled it, they probably didn't keep it under refrigeration for a period of time. It was on sale for about 1/2 the original price. They knew it wasn't bad! I won't be shopping there anymore more. This is not the first time it happened. And they stop selling items that I get on a weekly basis. I through!
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September 2023 by Marj
Toni and the staff are awesome!!! There's not enough space to explain, but today they were truly angels assisting me in a problem caused by my insurance company. Thank you!
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April 2023 by Bill Borshell
Overpriced, how can you expect Villa Park families to support your store when you are so overpriced and ripping us off? Vanilla wafers $6.50 at jewel and $4.50 at walmart Cocoa Pebbles $8.50 at Jewel and $4.50 at walmart Those markups are ridiculous
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February 2022 by Brendolyn Cobb-Oliver (Brenda)
Pickup or free delivery
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February 2022 by Kimberly Murphy Wilbanks
Yesterday the cardboard on a case of soda I had just bought at the Villa Park Jewel ripped as I picked it up off the belt at the checkout. Cashier immediately helped me pick all the cans up and was offering to bag it up for me just as another employee asked if he could get me a new case. I had been having a pretty crummy day up to that point and having people willing to make things right before I could even ask made my day a lot brighter. I wish I had stopped to get their names. Hindsight is 20/20.
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January 2022 by Zoe Frey
The lady that was helping me put in my prescription was very patient, sweet and helpful. I did NOT appreciate the condescending older man behind the counter though. As I waited I witness this man belittle everyone behind the counter, including the lady that was helping me. I don't think that was appropriate in a work enviorment. It was very evident that this is how he always treats the staff, which is unexceptable. I was disgusted by his unprofessionalism. If you are being serviced by this man I would highly recommend to ask for someone else.
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August 2021 by Gina M.
Expired food. I bought groceries yesterday and I am making a grilled cheese and I notice the spots in my pepper jack cheese were not peppers but mold! I check the date and it's almost 3 months expired. That is so disturbing and disgusting!! If I'm paying for groceries with my good hard earned money I expect to get what I am paying for! I'm livid!! Will never give Jewel Osco my money ever again. And I will tell everyone I know of my experience. Check your products before someone gets very ill from your carelessness. You can do better!
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July 2021 by Michael S.
Brian in the meat department is a 20 year customer service expert and his coworkers. He went beyond his duties to satisfy an online order that got canceled the day of my needs. His outstanding dedication to customer saved my Holiday Party menu. Hoorah and Well Done
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June 2021 by Jeff Campbell
Ever since Safeway bought this store out I can no longer trust to like any product they carry because they are CONSTANTLY changing stock, or they stop carrying it. I think they are replacing with cheaper “like” brands to make a profit. An example of this would be the Cutie nectarines that they always sold. About a month ago they went to a different,(and I’m sure cheaper for them,) The new brand are always overripe and molded. When I complained about them I was told, “I know sir, we’ve been hearing about this from all our customers. When I said I’m going to start shopping elsewhere the employee said he wouldn’t blame me. Unsatisfactory.
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April 2021 by Michael Horton
I've been going a long time. Everyone there knows me by name and has gone the extra mile to help me out on many occasions.
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April 2021 by Val R.
Very poor customer service a flat out rude cashier. The deli staff did not want to make sandwiches! When my savings card was entered incorrectly the cashier refused to enter it again - so I removed sale items from my order. Honestly I should have had her ring up everything again. Do not shop here!
