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April 2024 by A. S. Mirza
I had my taxes done by HR Block for more than 10 years in Colorado. No more now!
I recently moved to Illinois. And chose
Villa Park HR Block location. Bad mistake!
I am a retired senior. I had a simple no deduction tax return. The tax preparer, a
woman, was argumentative. Treated me with
suspicion, and demanded 2 past bank statements!! She didn’t sound or acted like she was very knowledgeable. I almost walked out. Civility prevented it.
So, never again at this Villa Park location.
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April 2024 by C Witt
Terrible service! It dose not matter if you have a set appointment. They even told me to come early just incase the appointment before got done early. I waited over 45 minutes before I walked out. Then they call me saying I shouldn't have left and pretty much saying I was in wrong!
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February 2024 by Joanna Mertes
Staff is knowledgeable and professional.
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March 2023 by Camille Valiente
I have been having them do my tax for 3 years and had a great experience except last year when I had to pay. It was my first time to pay tax. The instruction to me wasn’t very clear. I had problem since I was told to pay it even before receiving the amount to pay from IRS. Then we got into problem of them not seeing the payments we made. I called to inquire on my tax preparer, Maria and was told that she will not be back until this year. So basically after paying her she was no where to be find to answer questions. I’m really disappointed and felt left behind. Not going back here anymore
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March 2023 by D M
NO CONFIDENCEDropped the taxes off, after 2 weeks nobody knows the status of my taxes but they told me to schedule an appointment to sign the paperwork which I did. While there, Jerrilyn Harris (who I originally left my personal information with) says nothing was done on the taxes and told me to make another appointment. Jerrilyn only works part time at nights and weekends and does not return calls. There are 4-5 tax businesses within walking distance I recommend trying one of those. I was physically at the office 3 times and NEVER did they know where my information was. It took over 15 minutes for them to even find my paperwork(I was there for an appointment for goodness sake!) NO CONFIDENCE of securely storing my information much less doing the taxes right.
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March 2023 by Tom Buenger
It was great, our first time using H&R Block, we will be back next year
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August 2022 by Patericia Simmons
Welcoming feeling and great service.
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August 2022 by Achal Kumar
Quality of service provided
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August 2022 by Victoria Howard
Satisfied with the service that is provided.
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August 2022 by Rich Hartmann
I always use
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August 2022 by Robby knight
Customer service
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April 2022 by Ronnie Delp
Excellent knowledge, help and service from Darlene.
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April 2022 by Sid Sullivan
HR Block has all our recent past returns and can work very efficiently to prepare next year's return.
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April 2022 by Davis J.
Appointments here mean nothing you just wait in line with everyone else. If you can't commit to having appointments then don't take them.
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March 2022 by ann scala
I feel that I'm getting the best professional service and I feel very satisfied in the results.