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“This Ace is a good one. Always clean and well-organized, with friendly staff. We come here regularly and really appreciate the personal touch of a local hardware store.”
“I always stop here first.
When we moved to the area about 10 years ago and I needed to ream out the threads on an old hot water heater drain. I tried a bunch of options but ultimately went to Ace to get a 1/2” tap. I asked for help, they quickly showed me that part, but when I hesitated ($50) they asked what I needed it for. I told them it was only to clean out some threads and I’d probably never use it again. He told me to wait right there and he came back with the tap from their own toolbox. “Just bring it back”. Wait, so you’ll lose the $50 sale and trust me to bring this back? Amazing and a shining example of what we should all support by keeping our business with local, family owned shops.
They will forever be my first stop.
While it’s impossible for them to have everything, the selection is broad and they carry most of what you’ll need.
Thanks guys! We appreciate you.”
“My Business has used Miller Ace for 29 years.They always have whatever we need for the maintenance and operation of our shop.Always helpful, always nice to see familiar faces like Leslie back in the day and Maria.Our “go to” hardware store.”
“I went in looking for a propane fuel cylinder, and I only had a pic of the product. I figured I would have to walk the whole store to find it, but as soon as I walked in, this very nice man named Rick greeted me and asked me if I needed any help, so I showed him the pic, and he took me straight to the product.
I was in and out in 5 minutes or less! This is one of the best experiences at an Ace Hardware I have ever had. Thank you Rick for making this a great experience”
“Len's ACE is the place with the very helpful hardware folks. I'm a customer for sure. I've been going to Len's for decades and will continue to do so.”
“Needed to replace propane tank for outdoor grill, but find it heavy and awkward to "switch out" at my age. Store staff was wonderfully friendly in both selection and purchase, as well as careful referral to local handyman able to make timely home visit at very reasonable cost. I felt important with small purchase and look forward to returning for other "projects".”
“Not the cheapest spot depending on what you're getting, but the employees tend to be really helpful and nice, and it's definitely a good place if you need a really particular part (such as when our hose valve kept leaking). We usually come in for propane for our business—you can get both tanks and refills here. We are part of their rewards program so we're always getting coupons sent to us. Love perusing the garden center, good plant selection during that season.”
“Why spend 30 to 60 extra minutes at a big box store when you can park and get in and out under 10 minutes here.Competitive prices but exceptional help.Unlike trying to find someone in an orange or green shirt who works in a specific department and avoids contact; here they seek you out to see if there is anything they can help you with.And they have always been good at advice on a project.Support your local hardware store or you will loose it.”
“Jeremy and Dom were so accommodating to my needs of getting a copy of my key made and made me at ease with how difficult it was to even find this key anywhere else. If nowhere else has it Ace hardware will most likely have it and their employees will treat you like family.”
“The manager, Rob, was super resourceful and was able to help me with everything I needed! All of the employees in the store were also super nice too. Anytime you walked by an employee they either offered to help or commented to have a great rest of the day. Nice to have a hardware store like this in the area.”
“Possibly the largest and most varied stocked Ace in the area.I was shocked when I walked in by how big the store was, it seems to go on and on.Each area of the store is well marked Which makes it easy to find what you need quickly.I was looking for a simple switch and after about 10 minutes of Looking, I found Angelo and he found the switch with his seconds. He was the helpful hardware man.Convenient location, plenty of parking and well stocked, can you ask for anything more?And, IT’S VETERAN OWNED!!!!!!!!!”
“The best stock hardware store in the nation!
Every kind of bolts, nuts, berings, and bushings springs anything you would ever need it here in stock! I have a 40-minute drive to this store, but I always go here if I need any metrics bolts, any where else is just a waste of time”
“Bales-Ace hardware in Westmont is always a great experience. They actually have friendly, helpful staff that in knowledgeable and will even help you out to your car. Imagine that!!!!!!”
“Got two jack stands today. And Trish gave excellent customer service ! Helped us out with the extended warranty . By far the best harbor freight store there is .”
“Very friendly and helpful service as soon as I walked in. Everyone received help immediately as there were a lot of staff on the floor escorting customers. Merchandise was well-stocked and labeled. The paint section here is smaller than most other Ace Hardware locations. Everything seemed very dusty (however, most hardware stores are!) but no biggie. Nice little selection of plants. Some have seen better days and one plant needed water badly. The popcorn machine was being used and the young man was very sanitary and professional attending to it. The cashier was extremely friendly and happy. As a whole, everyone working seemed so pleasant and helpful which makes a tremendous difference.”
“Such wonderful service. They do knife sharpening! Don’t have to wait for the guy to randomly be on your street once a year. Still use him, also… but come here in between!”
“Loving the garden center! Huge win having Bill as he's a wealth of knowledge on all things plants. I had the pleasure of meeting. Sue. She helped me navigate the garden center and had the patience of a saint while I corralled a 4-year-old. Very happy with the prices in quality. Have plants. Will definitely be returning.”
“The best bang for your buck anywhere. You can find high-quality items here, but if you need a quick, cheap version of the tool you're looking for in order to get a weekend job done fast, this is the place to go.”
“For truck drivers... entrance is the west gate. Pull up to the gate and call the number posted. Pretty easy backing. Unload time is about an hour. Getting to the delivery can have some tight turns but overall not bad.”
“Another great experience at Alexander Equipment. Stopped in the drop off and schedule a repair to my older back pack blower and was greated with a friendly smile and quick service. Gentleman at the counter helped me right away and within 10 min my old blower was good as new... I refused to go to Russo's and the old Kipps.. these guys at Alexander are the tops.. will always go here first for repair and parts...”
“Walter and Cedric were awesome. They call to let me know when they will be arriving and was on time. They saw that I was having some difficulty moving things out of my old refrigerator and took care of that for me. Totally wish that more people can be like them. Very hands on. Thank you ,thank you”
“5 star customer service given by Andrew. Without even being asked he offered to load up my carpet cleaner and did it was a smile. Beyond happy with this, highly recommend this location. Give that kid a raise!!!”
“I visited here yesterday looking for a specific houseplant. Although I didn't see it, I did select another nice one. Really great inventory of plants. Great staff. Thanks Ace!”
“It's great to have a place to go for your hardware needs . paint,caulk,plumbing, electrical, nuts,bolts,yard, and garden, you name it! They have it ! On top of that they have knowable employees eger to help.”
“I have visited this location a number of times since moving to the area. There is always someone who can help you find what you are looking for or can help you fix something vs completely replacing it. I would recommend starting here for your DIY project”
“Surprising to visit a shop with mom&pop feel, open access to what your looking for and staff that is incredibly helpful. Stopped in for a lawn garbage can, walked out with renewed hope in customer service.”
“It may not have the selection of Home Depot, but what it DOES have are people who are friendly and knowledgeable. Literally, you could walk in with a screw and there’d be someone who knew what it was and knew where you could get more.”
“Best hardware store around. I missed the free popcorn since covid. They have everything in a very knowledgeable staff that's very helpful. A little overpriced but I think you're paying for the service”
“This company is awesome! We needed a device immediately in Chicago and they made everything good and solved our urgency! Thanks so much! And their structure is huge!!!! Definitely they will be my 1st option ever!”
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“All the employees are quick, helpful and knowledgeable. I brought in a pair of faucet cartridges and before I could say anything he had the correct replacements in hand. The same guy walked me through a dishwasher hookup as well when I was unsure of what PVC parts I needed for it to work. See attached pictures for a before and after.”