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February 2024 by Her Legs A.
Been standing in an empty building for 10 minutes. The customer service is disgraceful
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February 2024 by Vector
Great experience! Thank you Enterprise.
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February 2024 by Layla Baidas
Excellent customer service, pick up and drop off on time. Thank you!
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February 2024 by M Leyson
Friendly accommodating staff, helpful
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February 2024 by Dave Waterloo
Service was great. I had to extend my rental twice and had no issues doing that. The guys were helpful and very friendly. A pleasure doing business there.
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February 2024 by hasan salameh
Kejuan and Jacob were both very pleasant to work with. They were having some inventory problems when I visited around the holidays but Kejuan went above and beyond to find us a vehicle we needed. Even drove us to another location the town over. I would highly recommend this location.Thank you Kejuan and Jacob
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January 2024 by Darren Kniceley
Lombard enterprise Friendly service and went out of their way to help get me a car in sub zero temps.
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January 2024 by Lakshman Gundapaneni
Very Very Friendly and Accommodating Staff. I live a bit far way from Lombard and I booked a car at this Lombard location as my local store doesn’t have availability of cars. From then, I started coming back here all the way from my home. These guys are super nice, especially their Branch Rental Manager: Jacob Hardie is a Legend goes Above & Beyond regarding Customer Service.They have given me a couple of car options ( From the Car range I have made the reservation for) that I can chose from, I have requested for other which was not cleaned yet, they immediately cleaned the car and handed it over. Very comforting Staff.
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January 2024 by Daniel Maldonado
Great customer service , they were understaffed today and still did their best. My Buick was hit on Christmas, so today was my only opportunity to get a rental on my lunch hour from work, they made it work out for me.5/5 thanks again
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January 2024 by Anis Rauf
Jake was great at getting me the car that I needed. He had great customer service and he made the process very easy for me. I appreciate his efforts. Thank you so much Jake .
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December 2023 by Danisha Logan
This Location Is The Best Location I Have Visited In All My Time Of Renting With Enterprise The Two Gentlemen Kejuan And Jake Were Very Professional Understanding And Knowledgeable. I’d Choose This Location To Rent From Every Single Time ! Customer Service Was Top Tier.
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November 2023 by Abdul Sheikh
I picked up my car Thursday. Gentleman was working very rude he give me car smoking smells Iam allergic to smoke then I go back. Then he changed my car with rudeness and no apology.
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November 2023 by Happy days
This location is by far the worst enterprise, rude employees very slow staff, had a reservation went in for them to tell me they have no cars available
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November 2023 by Sheena Rivera
Staff members are really personable/approachable and quick and convenient service.
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October 2023 by Pat M
Amir and Nick (manager) were professional, presentable and very personable. Above all, most importently, there were NO hidden costs, NO gimicks and my credit card reflected exactly what was explained on rental's return. I am very, very happy with the service and how it all turned out. Will certainly recommend this Enterprise Rent-A-Car (Lombard) branch to all my family, friends and co-workers. Thank you Enterprise-Lombard. PM
